Worth checking the router isn't getting too hot. Plenty of space around it and try standing it on its end.

Worth checking the power supply as well.

I've managed to break 2 Netgear routers by pulling the DC lead out of the back instead of switching them off at the mains.

If you've got a pre-configured router such as those provided by Sky, I think it's prudent to know the config so that you can get any old router up and running while you wait for your ISP to send out a new pre-configured one.

Hils
I pull the DC out all the time, especially if I cant get a connection which might be a problem with my broadband provider. Is that not good.

It killed two of my routers dead as a Dodo when I did it, Jeffie. I subsequently read somewhere that you're only meant to turn mains adaptors off from the mains otherwise it can damage the equipment.

Stable doors and bolting horses spring to mind.

I think it depends on the model and luck.
Bought a netgear cable/dsl (RP114,1 in-4 out)on Ebay,
second hand, for about half the market price.
That was about 4 years ago and its been very good.
On the odd occasion when I,ve done a reboot, I,ve
pulled the DC plug No problem to date.
mac

Yep I pull the plug out regularly too.

Look out for a seller on eBay called Puzbie. He sells a variety of new and refurbished modems and routers, particularly from the BT range and some of them are unlocked and can be used immediately with other ISPs. Puzbie is extremely service oriented and I would very much like to recommend him to you, having used him myself.

He has an excellent web site at http://www.puzbie.co.uk/php/home.php with lots of really good information. There is also a Forum on the site.

Sometimes, the prices his stuff goes for on eBay are a little less than they are from those asked on the web site. Do take Delivery Costs in to account though.

I did a search on eBay seller 'Puzbie' and came up with the following:

http://search.ebay.co.uk/_W0QQsassZpuzbieQQfrppZ50QQfsopZ1QQfsooZ1QQrdZ0

There is usually a way of saving the router configuration to disk, at least I can with my Netgear router. On one occasion that I had to reset the router (power cycle) it did actually lose the configuration. Logged into it and restored from the PC and off we went.

Hil, I'm surprised that you broke the router by pulling the DC jack. I suspect that the router died before you pulled the jack . . . power cycling it was probably just the coup de grace.

I'm surprised that pulling the plug kills a router, but some that I have known appear to have some sort of battery backup. If that fails then all settings are lost on power down.

It may have broke because I was standing on it when I pulled the plug out.

:o)

Here's how you find your username and password which is pre-configured into Sky Netgear routers.

1. log into the Netgear router by typing this into your browser address bar: 192.168.0.1

2. Enter the username 'admin' and password 'sky'.

3. Enter the following url into your browser (without the spaces I've inserted to stop a 'click here' hyperlink forming) http:// 192.168.0.1setup.cgi?todo=ping_test&c4_IPAddr=%26/bin/grep+ppoa_+/tmp/nvram+%3E+/www/netgear.cfg

4. Press enter, and then type: http:// 192.168.0.1/netgear.cfg

5. Press enter and save the file to your desktop. Open the file in notpead and you will see your Sky Username and Password listed.

Thanks everyone for the advice.

Turns out that was a great tip, Kayak - I have now stood the stupid thing upright (and yes I had noticed it was a bit warm, only because I had to switch it off and on so much, otherwise I wouldn't normally have touched it). And the connectivity has now vastly improved.

I have the same mindset as Jeffie, and said as much to BT with regard to not renewing the contract (which would have been in May) and the ensuing problems, and they didn't deny it!

But all in all, what with the flurry of increasingly persistant Windows updates and apparent conflicts with McAfee, and McAfee also bombarding me with pop-ups invoking me to renew my subscription which falls due in a few weeks' time (which made me wonder as well) - and the fact that their spamkiller doesn't work - I am for now a contented ex-McAfee-user.

As for buying a new router - too right I was fed up with the time wasting, I just couldn't figure out why! Might as well bite the bullet with BT again then, just that I don't take to being held over a barrel ;)

Edit: Actually, after what several of you have said, I'll find out first if BT have anything superior to this home hub thingie before I submit :)

chocolat

Check out Demon but consider buying your own router.

They don't have problems.

Thanks Optimist.
We've been using them at work for years for email and our company website. Unfortunately, when we networked our machines a couple of years ago via BT, the job of migrating was never quite finished, so we're still on dial-up with Demon through a stand-alone jobbie :S
I've been working from home for the best part of a year now, and the first thing I did was register some 'normal' email addresses for Mr Grumpy and our manager, and this at least made work less complicated. We've been talking forever about rationalising home and work to one network, which is another reason I have stalled with BT. Trouble is, on any one day there are always too many other problems to attack.

Anyway - a very nice man at ODL has told me this morning that Mt4 connects out on port 443 so I should put in an exception to allow unfettered outbound connections on tcp port 443. Could someone please tell me how to add a port in the firewall, before I go and bugger something else up? (Everything's relatively tickety-boo at the moment, thank you Kayak :)
He also said (and this might be of interest to you, Hil) that he has always had issues with Netgear firewalls so I should avoid those - he recommends Belkin and BT branded ones.

Oh yes - any advice on MoneyAM ports/my internet settings?

443 is the standard https port, it will already be open.

Glad to hear the router overheating was the problem, you might like to replace the router before it goes totally belly up.

I'm running out of space on my photo studio PC.

I have an assortment of external Maxtor drives and use one attached to the PC permanently and two for removeable backups. I'm happy with them and see no reason to change brands

I've been Googling to see what is now on offer and see this Maxtor.

What appeals is the Safety Drill element as, if it works, it's a neat way of adding a system restore facility. Yes, I know I should have been using Acronis for ages - but if the Maxtor software works it would get me safer in one step.

Has anyone come across it around here?

TP

TP

I've not seen it before, but it looks very nice. Especially useful is the encryption, although I couldn't see where it stated what the level of encryption is.

If you are running out of disk space, your best bet is to buy a big hard drive for around 60, get hold of a free version of Paragon Partition Manager and use it to clone your entire disk to the new one.

Once you have swapped them over, put the old one in a fireproof data safe. You will then have a system with loads of space on it and a secure system backup.

Opt,

Yes, your's is a better solution. Reading about the Safety Drill it seems it only works if the new hard drive is the same size as the one that failed - and I can see problems in this.

I am not sure that I'd trust myself to swop in a new hard drive and clone the old one - but I am sure I ought to be able to find someone who does it almost daily.

TP

Choccie - download free Zonealarm firewall and use instead of McCaffee , isn't that what you use too Kayak ?

No I don't use a firewall. You really don't need one if you have a router since you do not broadcast your IP address to the outside world.