If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

HOC WRONG DATA.

kate - we are looking at this, and I completely understand your position. we are again attempting to get this resolved as soon as possible,

Ian

NOT GOOD ENOUGH THIS, YOU WILL LOSE CUSTOMERS AT THIS RATE. THIS IS AN OCCURING PROBLEM EVERYDAY WHICH SHOULD HAVE BEEN SORTED WEEKS AGO. CHANGE YOUR FEED SUPPLY IF THEY ARE THE PROBLEM.

BACK CORRECT NOW.

RIO level 2 playing up. I despair.

isaacs,

can you refresh please?

Ian

Fine now Ian but sad to say lost all confidence in it being correct at the moment and have to watch the yellow strip and cross check with another provider all the time.

ISYS now got incorrect data in the book, can anyone hear my screams????

kate,

We are listening to you, and we are working to resolve this - when you report a problem which is related to this ongoing issue, we do our best to resolve that report and then sweep for any other issues. However, we are also working to resolve the wider issue which is at the root of this.

Apologies,

Ian

PAG another faulty feed.

Apologies kate - if you refresh it should now be fine,

Ian

EZJ now faulty. I'm not having a moan at you Ian as it seems out of your hands, surely though somebodys arse needs kicking??

kate,

it has been escalated kate - and I hope to have positive updates for you as soon as possible,

Ian

thanks, ezj ok now.

SEG L2 - rogue order on the bid side (0 @ 323.5)

darrens - please refresh it should now be gone

Ian

Impossible to trade like this - stock watch on non streaming is now 35 minutes behind!

kingeric,

we are looking into that,

Ian

I've refreshed - the original one seems to have gone but it's been replaced by another identical one (with a new time)!

darrens - apologies that has now gone as well

Ian