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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

kate bates - 13 Nov 2007 14:16 - 6923 of 7315

PAG another faulty feed.

IanT(MoneyAM) - 13 Nov 2007 14:18 - 6924 of 7315

Apologies kate - if you refresh it should now be fine,

Ian

kate bates - 13 Nov 2007 14:39 - 6925 of 7315

EZJ now faulty. I'm not having a moan at you Ian as it seems out of your hands, surely though somebodys arse needs kicking??

IanT(MoneyAM) - 13 Nov 2007 14:41 - 6926 of 7315

kate,

it has been escalated kate - and I hope to have positive updates for you as soon as possible,

Ian

kate bates - 13 Nov 2007 14:42 - 6927 of 7315

thanks, ezj ok now.

darrens - 13 Nov 2007 14:55 - 6928 of 7315

SEG L2 - rogue order on the bid side (0 @ 323.5)

IanT(MoneyAM) - 13 Nov 2007 14:57 - 6929 of 7315

darrens - please refresh it should now be gone

Ian

Kingeric - 13 Nov 2007 15:00 - 6930 of 7315

Impossible to trade like this - stock watch on non streaming is now 35 minutes behind!

IanT(MoneyAM) - 13 Nov 2007 15:02 - 6931 of 7315

kingeric,

we are looking into that,

Ian

darrens - 13 Nov 2007 15:14 - 6932 of 7315

I've refreshed - the original one seems to have gone but it's been replaced by another identical one (with a new time)!

IanT(MoneyAM) - 13 Nov 2007 15:15 - 6933 of 7315

darrens - apologies that has now gone as well

Ian

darrens - 13 Nov 2007 15:24 - 6934 of 7315

.

darrens - 13 Nov 2007 15:24 - 6935 of 7315

Thanks - much better

Chea - 14 Nov 2007 08:01 - 6936 of 7315

Not a good start here. Receiving temp unavail on l2.

Alex(MoneyAM) - 14 Nov 2007 08:08 - 6937 of 7315

Hi Chea,

Could you tell me if you are still experiencing the problem?

Alex.

Chea - 14 Nov 2007 08:20 - 6938 of 7315

Alex,

Problem seems to have pleasingly gone, thanks, and long may it continue. :-)

Chea

Alex(MoneyAM) - 14 Nov 2007 08:21 - 6939 of 7315

Glad to hear. Sorry for any trouble to you. Alex.

maddoctor - 14 Nov 2007 09:41 - 6940 of 7315

market scan showing unavailable

Alex(MoneyAM) - 14 Nov 2007 09:53 - 6941 of 7315

Morning maddoctor,

Are you still having problems getting market scan?

Alex.

maddoctor - 14 Nov 2007 10:01 - 6942 of 7315

back up
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