If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Not a good start here. Receiving temp unavail on l2.

Hi Chea,

Could you tell me if you are still experiencing the problem?

Alex.

Alex,

Problem seems to have pleasingly gone, thanks, and long may it continue. :-)

Chea

Glad to hear. Sorry for any trouble to you. Alex.

market scan showing unavailable

Morning maddoctor,

Are you still having problems getting market scan?

Alex.

back up

level 1 screen just died and reverted back to 11.15am this morning,

very strange - owt up dudes?

regards

oc

I think I've found a time machine, stockwatch has taken me back 2 hours, pity it couldn't take me forward :>(

All prices now showing midday?

mine too

dear all,

looking into this now

best regards,

geoff

i'm currently getting prices from 11 o'clock,,,,what's going on

all,

there seems to be a lag issue with our data centre.

we are working to resolve it now.

best regards,

geoff

all,

problem should be resolved now.

if you see any further problems please let us know.

best regards,

geoff

much obliged for your efforts

regards

oc

hi

level 1 stocks now showing no monitor ie no prices, no streaming and no news - simply blank

vyke,vle,vds,val,ult,uru,ule,ugy,tyr,trac,tmp,tmc,tman

not sure what's happened but its alphabetical order from V onwards to T

any ideas guys?

kindest regards

oc

oc,

I will take a look,

Ian

oc,

can you see anything at all on the screen when you go into stockwatch, as I have just taken a look - specifically at a few of the stocks you have mentioned and they are displaying fine. If you can describe as much of what you can or cannot see that will help me diagnose your problem,

Ian

i have probably 50 stocks on my monitor from stocks A to Z and those stocks beginning with A to S are all showing fine - streaming is excellent and RNS showing but stocks with T onwards show no prices at all and the A for RNS does not show. it is as though these stocks are simply not recognised. eg TMC was fine this morning but around 11am the streaming for toledo went blank. to summise, i can see the ticker symbol but the streaming is dead.

weird

much obliged

oliver,

I have a list of around 100 stocks, 'a' through to 'z' and all are showing fine. can you send me a screen shot of what you are seeing (ian@moneyam.com). It is strange that you can see some but not all, it could possibly be that the java aplet is being blocked or corrupted in someway by something on your machine, but its hard to tell.

To send me a screen shot, press print screen on your keyboard, and then in an E mail, if you could then click paste and fire it over to me,

Thanks

Ian