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Deal 4 Free problems     

tobin37 - 01 Oct 2003 13:08

Anyone else using Deal 4 Free? Positions from yesterday seem to have dissapeared from their database. Been like that for 24 hours now. I keep getting fobbed off with various excuses.

tobin37 - 09 Oct 2003 09:44 - 7 of 7

Postscript to this story:

10 days pass and my position never re-appears on the system.

A variety of deal4free support idiots tell me a variety of stories about what should happen/ has happened.

Weirdly, the dealers are able to see my position!

Yesterday my position hit its stop and was closed out. I couldn't see the transaction, didn't receive the promised email update ... again the only person who could tell me anything was the dealer I spoke today, who seemed to have all my data at his fingertips. When I suggested this was a bit cr*p, he gave me a lecture about how the systems were fine and questioning my competence with their system.

So personally I won't be using them again.
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