If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Level 2 on MPI wrong.

Isaacs,

Apologies can you refresh and it should now be fine

Ian

Fine now. Thanks.

Wrong again Ian. Going to be one of those weeks it seems. One day we'll get a permanent fix.

Isaacs, Again apologies it should now be ok - our suppliers are looking into this and we are looking at our end as well,

Ian

Apologies for the slight break in service. All should be good now. Alex.

Hello
The display on stockwatch is at least one hour old (judging by the time of last trades on virtually all of my stocks !!).
There is no live update of prices in the various portfolios.
Can you help ?

dont worry guys
I have fixed it myself !!
all the best from dopey

the graphs on banks when you use the quote are not right

mad,

apologies for the delay in getting back to you - if you are still seeing a problem, could you pelase give me a specific example?

Ian

level 2 problems again this morn, mondi showing lagged orders in the book. Surely this should be sorted after all this time.

kate,

I will take a look at this,

Ian

kate,

There did appear to be a stale order in there - this has now been removed. Please refresh your screen,


Ian

Uvel 2.75-3.75 here but 2.75-3.5p advfn ?

trader6,

Apologies for the delay in getting back to you - can you tell me whether you are still having problems with this today?

Ian

No problems, it stayed at 3.75p offer for a while when the real offer was 3.5p
but when it went to 3.25p offer it corrected itself.

EZJ old prices being left in the book, doing my head in this.

kate,

we will take a look into this,

Ian

Not just EZJ. Seems to be a problems with lots of stocks......again.

kate,

it would appear that the orders are fine, it is the yellow strip which is not correct, we are looking at this now,

Ian