If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

level 2 problems again this morn, mondi showing lagged orders in the book. Surely this should be sorted after all this time.

kate,

I will take a look at this,

Ian

kate,

There did appear to be a stale order in there - this has now been removed. Please refresh your screen,


Ian

Uvel 2.75-3.75 here but 2.75-3.5p advfn ?

trader6,

Apologies for the delay in getting back to you - can you tell me whether you are still having problems with this today?

Ian

No problems, it stayed at 3.75p offer for a while when the real offer was 3.5p
but when it went to 3.25p offer it corrected itself.

EZJ old prices being left in the book, doing my head in this.

kate,

we will take a look into this,

Ian

Not just EZJ. Seems to be a problems with lots of stocks......again.

kate,

it would appear that the orders are fine, it is the yellow strip which is not correct, we are looking at this now,

Ian

happening on loads of stocks.

kate,

things should start to come back in line - there seems to have been a lag in the yellow strip which we are now investigating,

Ian

thanks, seems ok now.

stock watch down?

and back up

Virus warning

All,
checked with Norton Anti-Virus, and they are gearing up for this virus so
I believe this is real.

I checked snopes.com , and it is for real.

Get this E-mail message sent around to your contacts ASAP.

PLEASE FORWARD THIS WARNING AMONG FRIENDS, FAMILY AND CONTACTS!

You should be alert during the next few days. Do not open any message with
an attachment entitled 'Invitation,' or 'Merry Christmas' regardless of who
sent it to you. It is a virus which opens an Olympic Torch which 'burns'
the whole hard disc C of your computer. This virus will be received from
someone who has your e-mail address in his/her contact list. This is the
reason why you need to send this e-mail to all your contacts. It is better
to receive this message 25 times than to receive the virus and open it.

If you receive a mail called 'Invitation,' even though sent to you by a
friend, do not open it. Shut down your computer immediately.

This is the worst virus announced by CNN. It has been classified by
Microsoft as the most destructive virus ever. This virus was discovered by
McAfee yesterday, and there is no repair yet for this kind of virus. This
virus simply destroys the Zero Sector of the Hard Disc, where the vital
information is kept.

SEND THIS E- M AIL TO EVERYONE YOU KNOW!

COPY THIS E-MAIL, AND SEND IT TO YOUR FRIENDS. REMEMBER: IF YOU SEND IT TO
THEM, YOU WILL BENEFIT ALL OF US.

Anyone else having problems with the HELP button top left of home screen, or is it just me.
This keeps coming up when I click on the trades and several other links.

In this section you will find descriptions and helpful hints on what each area of the website does and how to use it.
This area provides a comprehensive breakdown of the site and a user friendly help guide.
If you require any further assistance with any function on the website then please feel free to contact our dedicated customer support team.
Details of how to contact us can be found by clicking on the contact button at the top of the page.

This was a problem several months ago. Has it returned.

john50, surely this is just the same old hoax that's been doing the rounds for a couple of years now.

dropside just infomed me it was a hoax

http://www.breakthechain.org/exclusives/olympicvirus.html

john50, any message that ends by exhorting you to copy it to all your friends is a hoax. You are being asked to spread the hoax.

It's also amazing that these hoaxes, like phishing attempts, all seem to emanate from people that can't speak or spell English very well. (No offence intended to any Italians with a perfect command of English that might read this, Kayak.)