If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Stan We are at a bit of a loss to understand the issue on ISF.

The stock is correctly priced as we far as we can see. It was at 610 yesterday and today is at 632, thats a 22p increase or a 3.85% change. Can you explain why it should be a tenth of this.

Because as I said above the usual movement of ISF Is one tenth of the actual SP movement and not the actual SP movement which Is now the case.

Stan you have lost us on this on. The ishares website shows a NAV of 6.26 , so the current share price at at 632p is pretty close to the NAV. The level 2 for ISF shown below shows the correct 22.75p movement. Maybe its just become more volatile than normal, though the history also below, shows it does move around quite a bit.




History

Date Close
01/11/2007 662.25
02/11/2007 657.25
05/11/2007 650
06/11/2007 650.5
07/11/2007 642.5
08/11/2007 642.75
09/11/2007 634.5
12/11/2007 638.5
13/11/2007 640.25
14/11/2007 647.5
15/11/2007 640.25
16/11/2007 633.5
19/11/2007 616.25
20/11/2007 627.25
21/11/2007 613
22/11/2007 621.25
23/11/2007 631.75
26/11/2007 623.5
27/11/2007 618.5
28/11/2007 631.25
29/11/2007 636
30/11/2007 643.75
03/12/2007 639.5
04/12/2007 631.75
05/12/2007 650
06/12/2007 649.75
07/12/2007 656.5
10/12/2007 657.75
11/12/2007 655
12/12/2007 660
13/12/2007 636
14/12/2007 640.25
17/12/2007 629
18/12/2007 629
19/12/2007 610

Don't dispute any of that BS but it's not the way that ISF has been reported In the past.

I am going to ring the LSE and find out what Is going on and why. Sorry for taking up so much time on this.

Just to cheer you up Advfn is down and has been down for some time now.

You are not alone with the odd problem.

no level 2.

jus come back in. Stockwatch says service unavailable - down time or capacity issues.

and here-first time Ive tried to access it today!

kate bates, kernow,

many thanks .. we are sorting it as we speak .. sorry for the inconvenience.

best regards,

geoff

Me thinks, same for all. No doubt we will soon find out why.
Lets hope 2008 brings some improvement to service.

Ok now. Blimmey that was quick work. Thanks

Ian/ Bullshare,

What has changed all of a sudden Is that instead of taking the "opening" price to add the change in exchange price too, they are now taking the night before's "closing" price as the starting price and then adding the current days moves to that.

Wednesday ISF finished at 610.

http://www.moneyam.com/stockwatch

Today the footsie finished up just under 1% yet ISF finished up over 4%! all because they have changed their way of calculation.

LSE not concerned, and say that this Is set by the Market Makers. I have queued this with iShares and await a reply.

The main reason I noticed this is because I include and use the ISF epic in all my different stockwatch lists as a bellweather to give me the "realtime" price of the footsie 100 as opposed to the normal 15 minutes delayed price. I can no longer do this If they keep this up.

End of mystery but not happy about It and still want some answers from them.

Stan; We have always operated on last nights close + or - current price , our systems are not set up for opening price + or - current price


Mike

Thanks Mike,

For about the last 4 or 5 years ISF has tracked the Fts100 accurately as they claim.

Yesterday (and for the near past) ISF did not track the Fts100 accurately (or near as damn It) as they claim. ie Fts100 finished up under 1%. ISF up over 4%.

Today ISF tracking Fts100 accurately, again (near as damn it).

So back too normal (today).. coincidently after a lone private Investor raises the point on a bulletin board and speaks to the LSE -):

Stan.

I would like to report Martini and Gausie .... they've been bugging me all year.

:-)

Am shutting down for Xmas, so Happy Xmas to all at Moneyam. Have a good break from us lot moaning. (bet you won't tell us who is on call over xmas).

All the best, Greek.

greekman,

merry christmas :)

dil,

will see what we can do next year :)

best regards,

geoff

Hope you had a good Xmas and are fully awake and raring to go.

No details appear when I try to access the Trade Analysis Screen
Market Maker to Market Maker shows blank as does Extended Settlement Trades.

Any idea why.

Greek

greek,

Thanks and hope you had a good xmas as well - the issue you have raised is a known issue and being worked on.

Ian

Thanks Ian,

It rang a small bell somewhere but couldn't find it previously mentioned.

Cheers Greek.