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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Alex(MoneyAM) - 07 Jan 2008 08:35 - 7225 of 7315

Does this problem persist?

Chea - 07 Jan 2008 08:39 - 7226 of 7315

Alex,

It seems to have now corrected but my experience saw it persisting for around 20 or so minutes.

greekman - 07 Jan 2008 08:51 - 7227 of 7315

An update please.

On Market Scan nothing appears when I click on market maker to market maker.
I understand from previous relies that it is a known fault that has been evident for months and is being looked into.
As others have questioned this on this thread can you give some sort of timescale for it to be sorted as I would find it a very valuable investing tool.

Thanks Greek

Alex(MoneyAM) - 07 Jan 2008 09:01 - 7228 of 7315

This problem will be addressed this month. Best case scenario, two weeks from now. Alex.

greekman - 07 Jan 2008 09:05 - 7229 of 7315

Alex,

Thanks re the update.

kate bates - 07 Jan 2008 09:45 - 7230 of 7315

no level 2 now.

edit:back now, all very shaky this morning.

Dynamite - 07 Jan 2008 09:53 - 7231 of 7315

Alex...the temp unavailable problem persists on an intermittant basis and is worse around 7.30-8.30am

Kayak - 07 Jan 2008 09:54 - 7232 of 7315

Getting a lot of temp unavailable messages on Terminal just now.

Chea - 07 Jan 2008 10:12 - 7233 of 7315

L2 not responding and page will not reload.

maddoctor - 07 Jan 2008 10:14 - 7234 of 7315

could not get into site at all until 10 minutes ago

Chea - 07 Jan 2008 10:25 - 7235 of 7315

Site access nil from time of last message to present. Still no access to L2.

Stan - 07 Jan 2008 10:29 - 7236 of 7315

This morning tried to get on and got a box saying error code 12263.. never seen that before.

Alex(MoneyAM) - 07 Jan 2008 10:31 - 7237 of 7315

investigating this issue now.

kate bates - 07 Jan 2008 10:41 - 7238 of 7315

waste of time this site and level 2 feed today. Fed up, so off shopping. Moneyam time to get your act together.

Alex(MoneyAM) - 07 Jan 2008 10:48 - 7239 of 7315

Site stabilising after a few restarts. Proceed with a full reload of page 'ctrl + F5'.

Alex.

kate bates - 07 Jan 2008 10:55 - 7240 of 7315

no joy here.

kate bates - 07 Jan 2008 10:59 - 7241 of 7315

what's the current state of play???????????????

kate bates - 07 Jan 2008 10:59 - 7242 of 7315

what's the current state of play???????????????

Chea - 07 Jan 2008 10:59 - 7243 of 7315

Same as Kate - no joy with L2.

kate bates - 07 Jan 2008 11:00 - 7244 of 7315

I can't even log on with one window.
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