If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Exec,

Apologies that we missed your original posting reporting these - if we miss something on here please feel free to e mail us directly support@moneyam.com if you have a query.



I will get someone to take a look into the % yield on dividends query and the other issue.

Ian

"img.monetam.com has sent an unexpected message error code 12263" or something like this keep popping up repeatedly whenever I first open moneyam. Message has been there several days running. Any ideas?

kernow,

many thanks, this is a known glitch that is being worked on.

best regards

geoff

level 2 playing up already. Joke.

please sort out level 2...

Had can't open page 3 times now last 5 mins. Not happening with my oter site thats running. Also site very slow.

no level 2 again

seems ok now

Complete disaster again from around 08:00 this morning

all,

once again our apologies. back up and running again.

best regards,

geoff

Well, I've only just managed to log into the site, but L2 seems to be OK.

Sorry user error i think !

Spaceman,

can you please log out and log back in? Could you also try clearing your cache? Are you accessing from a home computer or from an office computer?

Ian

Ian,

The charts facility for Leed Petroleum (LDP) fails to show anything for intraday charts (or short timescale e.g. less than 5 days). LDP also fails to return any information in Company Zone.

Why are these facilities available for some companies and not others? How can I fix this?

ValueMax

ValueMax,

I will take a look into this,

Ian

ValueMAx,

LDP intraday data should now be showing apologies for that - our suppliers for th efundamentals data are looking into that issue for us,

Ian

Chart now working, thanks.

Several index charts are not updating since about turn of year eg INDU (Dow), apologies if you are already aware of this.

hawick,

There is an issue with the nasdaq feed which James is liaising with our suppliers about - however, I have just check the INDU chart (intraday and year) and it is showing up to date to 9th January (ie yesterdays close). can you send me a screen shot of what you are seeing please for the INDU - ian@moneyam.com

Ian

Ian, Wouldn't know how to attach to email sorry.

If I go 'range one day' it simply says 'not found' on INDU; while the 2 and 3 day just look obviously wrong.