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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

jeffmack - 13 Jan 2009 12:13 - 7673 of 11003

Peter
I work in Brussels but live in UK so download programs to my PC while in the UK. Its a pain that you cant download them outside of the UK.

I was wondering if when you download to a PC it must create a file somewhere (as you do not need to connect to internet to watch it) Therefore in theory maybe someone can download in UK and send you the file to copy to the appropriate folder. Just an idea, not sure if it works.

Mega Bucks - 13 Jan 2009 13:05 - 7674 of 11003

I have had a major problem with a big trojan attack yesterday how it got through i am not sure but we have had major problems with win xp the puter is up and running again but i have lost internet access via the cable modem.The network card is showing that it is working ok but i am getting a message 'tcp/ip network transport is not installed' is this causing the problem of not getting on the internetAll the other puter can get online but its just this one.
Could this be the problem or maybe something else that i am overlooking,so how do i get this tcp/ip problem sorted please ???

Mega....

Optimist - 13 Jan 2009 13:39 - 7675 of 11003

MB

Sounds like something has trashed your network drivers. I would start by uninstalling your network card in device manager, reboot your computer and it should find the network card and install the drivers correctly. If it's a wired connection, just select the auto settings and it should find the router. If it's WiFi then you may have to set up the connection again.

As the problem could have been caused by a virus, I suggest that you disconnect the router from the Internet and all other computers until you're sure that it is clean and stays clean after a few reboots. As long as you can ping your router, that means that it should be OK once you reconnect to the net.

Mega Bucks - 13 Jan 2009 13:46 - 7676 of 11003

Opto i will give that a try.Thanks

Mega Bucks - 13 Jan 2009 14:02 - 7677 of 11003

Opto have just done the network suggestion and rebooted it again and no luck i am afraid,any other thoughts on this one i noticed that when i rebooted it again that tcp/ip message came up again.

Mega Bucks - 13 Jan 2009 14:45 - 7678 of 11003

Th puter is working 95% as it should do but i am getting another little window popping up.
Window Corrupt File
The file or directory\WINDOWS\Prefetch\EXPLORE.EXE-27122324.pf is corrupt and unreadable.

What the hell is this then as it run OKish and better than it did last night i don really want to re-install win xp again as i have so much on it.

Mega....

Optimist - 13 Jan 2009 18:08 - 7679 of 11003

MB

Check out this link for details on that error message although I have not had time to look closely at the solution.

One solution to try is to run XP setup from the CD and select the repair function. This will replace all of your Windows files with the original ones and hopefully give you a working machine but it can sometimes have problems and you will have to reload all of the MS fixes and service packs. Also if you have changed to a larger HDD over 120GB then you must use an SP2 setup disk.

If you want to troubleshoot the network, please start by opening a command window, run "ipconfig /all" and post the output.

scussy - 13 Jan 2009 19:29 - 7680 of 11003

just to add,i lost my networking,lost to sons pc first,then my 2 printers would not print from laptop,then lost connection from office pc to laptop,
it was caused by AVG update (i think),i had to reset all pc's firewall to in domain,for some reason they were changed,
working all ok now,
just in case others have the same problem it looks like networking only works when the new AVG 8 connection in firewall is set to computer in domain,

steve

Mega Bucks - 15 Jan 2009 09:38 - 7681 of 11003

How can i back up all my emails from OE to say a memory stick before i delete win xp and do a complete re-install again ????

Optimist - 15 Jan 2009 09:59 - 7682 of 11003

MB

There is an import/export option. On Outlook it's under the File menu. All you have to do is follow the wizard. Don't forget to backup your contacts and calender as well.

Also, run Belarc Advisor and save the output to disk.

Mega Bucks - 15 Jan 2009 11:02 - 7683 of 11003

Opto if i was to do a new install of xp does it have a option to save all current information on the existing operating system,if i remember correctly from when i went friom say win 98 to xp it asked if i wanted to transfer the data from 98 to the new system would that be possible if i was to re-install xp over the xp that is on the pc at the moment ????

Optimist - 15 Jan 2009 11:52 - 7684 of 11003

MB

Yes but you still need to back up your data.

When you run the XP setup disk, setup will first give you the option to recover using the recovery console. This is a limited command prompt only and is for experts.

If you do not select that, setup will then search for existing installations and if it finds them will give you the option to repair. If you accept this, all Windows files will be replaced with the original versions, but most of the settings and existing programs should still be there.

The downside of this is that it can sometimes fail, hence the nedd to back things up, any virus programs will still be there. You will still have to reinstall all updates and service packs.

Even if you choose a fresh install without formatting the disk, most of your data, program files and viruses will still be there allthogh more difficult for Windows to access.

Also, have you tried using system restore to put it back to a state a couple of weeks ago?

breydon - 15 Jan 2009 14:07 - 7685 of 11003

Have a logitech webcam
need to reinstall but cd currupt can i down load
quickcam 8.1.5 from any where ??
stuck

Optimist - 15 Jan 2009 14:25 - 7686 of 11003

I would start with the Logitech site.

breydon - 15 Jan 2009 14:27 - 7687 of 11003

tried that

Haystack - 15 Jan 2009 16:33 - 7688 of 11003

I think that quickcam 8.1.5 is paid for only piece of software, whch mean you will be unlikely to find it. HAve you tried washong the CD in mild washing up liquid and drying carefully with lint free cloth or air drying.

zzaxx99 - 15 Jan 2009 17:05 - 7689 of 11003

Breydon,

QuickCam v11.5 can be downloaded from http://www.logitech.com/index.cfm/435/3781&cl=gb,en?osid=1

Timeliner - 19 Jan 2009 14:05 - 7690 of 11003

I don't have a problem as such but thinking about buying a laptop which I could use for trading when I am not able to use my main PC.

Any recommendations for laptops in the region of 500.
Aldi have one on offer this Thursday for 450 but not sure whether it would suit as it appears to share system memory.

Dell have some offers on this week - are they are good?

ThePublisher - 19 Jan 2009 14:35 - 7691 of 11003

I thought I'd put a news collector on my Vista sidebar.

Am I right in thinking that the 'Download Gadget' button on this site is incorrectly programmed.

I get an html file to download and that simply calls up the page we've been looking at.

TP

Mega Bucks - 20 Jan 2009 12:11 - 7692 of 11003

@Optimist we had to do a total install of win xp and all is working as it should do,thanks for all your help and suggestion.

Mega....
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