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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Dailos - 04 Mar 2003 11:01 - 783 of 7315

My home page has been telling me "You are currently logged in as The Playboy"!
Now i know i'm a bit of a tart who swans around the world..... but.

IanT(MoneyAM) - 04 Mar 2003 11:03 - 784 of 7315

Dailos,

Thanks for letting us know, we will rectify this problem.

Please can you logout and log back in?

Let me know what happens

Ian

Dailos - 04 Mar 2003 11:06 - 785 of 7315

IanT
I did the above and all is now ok, thanks for the prompt reply.
d.

Kayak - 04 Mar 2003 14:15 - 786 of 7315

I'm getting this while trying to edit a post on the IB. Happens when I click to update the post.

500 Servlet Exception
java.lang.NullPointerException
at com.deltastream.bboard.service.ChangeLogWriter.createEditLog(ChangeLogWriter.java:117)
at com.deltastream.bboard.service.ChangeLog.changeLogEdit(ChangeLog.java:24)
at com.deltastream.bboard.servlet.EditPost.serviceCitiWatch(EditPost.java:143)
at com.deltastream.bboard.servlet.EditPost.service(EditPost.java:49)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:312)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:342)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:272)
at com.caucho.server.TcpConnection.run(TcpConnection.java:137)
at java.lang.Thread.run(Thread.java:536)

Kayak - 04 Mar 2003 14:15 - 787 of 7315

In fact it happens here too.

IanT(MoneyAM) - 04 Mar 2003 14:19 - 788 of 7315

Kayak,

WEe are aware of this and are working on the bug. Thanks for letting us know you were having problems.

Ian
MoneyAM

Felix(MoneyAM) - 04 Mar 2003 15:09 - 789 of 7315

Just applied a fix to a small problem reported on some graphs (thanks Kayak).
If you draw a graph of something which hasn't changed over the time plotted
(e.g. JEL over the last year, or anything intraday just after the market's
opened) you now get a line with a sensible scale on the left hand side,
rather than a blank graph: i.e. still not a very exciting graph but it
at least tells you what the constant value is.
Now trying to concentrate on streaming charts,
Felix

jeffmack - 05 Mar 2003 10:20 - 790 of 7315

Having problems with streaming this morning. It keeps freezing and often when I refresh it shows prices as at 19:00, yesterdays closing prices

WirralOwl - 05 Mar 2003 10:20 - 791 of 7315

Trying to add a stock to my watchlist and getting the 500 Servlet problem reported by kayak yesterday. Also, getting blank grey screen when I first log on in morning. Any suggestions, please ?

vasey - 05 Mar 2003 10:27 - 792 of 7315

jeffmack, I had that too! Seemed so unlikely, I kept quiet!!

jeffmack - 05 Mar 2003 13:57 - 793 of 7315

Still having some problems with streaming stopping after a very short time.

IanT(MoneyAM) - 05 Mar 2003 14:08 - 794 of 7315

Jeffmack,

That would have been us clearing a rogue order off the L2 screen.

If you refresh you should be ok now - let me know if not.

Ian

jeffmack - 05 Mar 2003 14:11 - 795 of 7315

OK, will do.

2Bob - 06 Mar 2003 09:48 - 796 of 7315

Shares magazine links to issue dated to 6th Feb!

IanT(MoneyAM) - 06 Mar 2003 09:53 - 797 of 7315

2Bob,

Many apologies for this, we will rectify as soon as possible.

Regards

Ian
MoneyAM

IanT(MoneyAM) - 06 Mar 2003 10:46 - 798 of 7315

2Bob,

Shares Mag content has now been updated to the current issue.

Thanks

Ian
MoneyAM

2Bob - 06 Mar 2003 23:33 - 799 of 7315

Thanks Ian.

WirralOwl - 10 Mar 2003 09:13 - 800 of 7315

Getting Friday's closing prices on Streaming. Even when I press refresh, doesn't change it.

Shadowside - 10 Mar 2003 09:41 - 801 of 7315

Market Cap/ Turnover. A couple of noughts missing in calculation??

Kayak - 10 Mar 2003 10:18 - 802 of 7315

Bad weather in Dublin: Dublin Iseq down 61.6% apparently.
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