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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

Richgit69 - 07 May 2009 22:30 - 8045 of 11003

Seymour, Think it was when I installed a antivirus software to do it it wanted to uninstall my firewall because of conflict with it, and when it did that I got attack hacked ;-(

Optimist - 07 May 2009 23:56 - 8046 of 11003

RG

It does sond as though you need to do a full format of the C drive although I aggree in part with SC's comment that you should install a new hard drive and keep all of your data on the old one.

As you appear to have had severe virus problems, I suggest that to be completely safe you boot the computer from a live Linux CD and copy all of your data to a USB drive. Be careful what you copy and use a Linux based AV checker on the drive. This is a bit OTT for most viruses but at least it should keep you safe.

A new HDD is always a good idea, 50 buys you a bigger, better and faster drive, but if you want to reformat the drive you can do that with the setup CD. When it asks which disk you want to use, you can delete the partition or partitions and then create and format a new one.

When you have it up and running, do not connect to the internet except through a firewall router, then only conect to Microsoft until you have all the service packs and updates installed. Make sure you install IE8 as that is currently the most secure. After that, you can install your AV program (one only please!) and then enable file sharing if you want to.

Richgit69 - 08 May 2009 15:20 - 8047 of 11003

I lost my broadband connection earlier today, normally I just go and use my backup Pipex

But not installed the Alcatel Speedtouch USB Manta (green) ASDL Modem, I found the disk and installed software etc, windows then finds new hardware and tries to install drivers, by connecting to Internet, I tell it no use drivers available from windows it does but for some reason it will not load the drivers correctly on start-up and keeps telling me the modem is not plugged in, which of cause it is

How do I sort this out?????

Optimist - 08 May 2009 15:38 - 8048 of 11003

RG

No wonder you are having virus problems!!

The only safe way to connect to the internet is to use an Ethernet/Wireless firewall router.

USB modems are just not safe. Throw it away.!!!

Richgit69 - 08 May 2009 16:15 - 8049 of 11003

Optimist, my normal connection is through a wireless router by Virgin Cable, I use my modem to connect to Pipex when the cable goes off ;-)

Optimist - 08 May 2009 17:46 - 8050 of 11003

RG

Imagine that you are going hang gliding, you gret to the top of a cliff and realise that your glider is U/S.

Do you:-

A. Go back down and decide to try another day?

B. Jump off the cliff without your glider, stretch your arms sideways and hope to get down OK?

;))

PS.

I suggest you get a different ISP. My broadband has never been down for more than a few minutes and then only rarely.

Richgit69 - 08 May 2009 18:47 - 8051 of 11003

Optimist I have two different ISP one is Virgin Media cable, the other is Pipex telephone which connects using the USB modem

Optimist - 08 May 2009 19:24 - 8052 of 11003

In that case, throw away the USB modem and get an ADSL Firewall/Router for your Pipex connection.

That way, for most of the time you will have two broadband connections always connected and if one goes wrong then all you have to do is swap the network cables from one box to the other in the event of a failure.

An enhancement to this would be to add an Ethernet router which would give you some degree of load balancing and automatic fall over should one connection fail.

Assuming that you don't want to buy an Ethernet router, you could achieve a similar effect by connecting both ADSL routers to your network, make sure that the router you use for Pipex has DHCP disabled, is on the same subnet as your Virgin router but has a different IP address. Then manually add that address as an extra default gateway in the advanced TCP/IP properties of each machine on your network. The Virgin link will be used normally but if it goes down your machines will switch over to the Pipex link although you may have to reopen the browser.

Richgit69 - 09 May 2009 23:07 - 8053 of 11003

I've just been checking some of my movie, mp3's files etc, since i've had to format a few times recently it looks like I've lost most of my codecs that played these files, I've installed K-Lite mega pak, Divx 7 and WM9codecs, but still a few are not working, cant even get WM11 to download the codec it's self even thou the settings are told to automatically.

Strange thing is some of the files are backed up on different harddrives even my portable HD, which does not play a few of these files but on the main one they play OK., some play sound but no video or vice versa, upto the recent formats all played fine

Cant even find out would these files were encoded with from properties etc

1: What other codecs should I try and download etc
2: When I burn the files and the codec is not installed does that have an effect on the playback on DVDs that play avi's Divx etc

ThePublisher - 10 May 2009 10:47 - 8054 of 11003

R69,

You might find http://www.soundtaxi.info sorts out some of your problems.

I have the Pro version.

It's a while since I looked at that site and it has certainly progressed over the last year.

TP

zzaxx99 - 10 May 2009 20:10 - 8055 of 11003

RG69,

If you're not totally wedded to WM11, try VLC instead - http://www.videolan.org - it will play pretty much everything other than Real Media files. For mp3, I would heartily recommend MediaMonkey - http://www.mediamonkey.com

Richgit69 - 10 May 2009 20:44 - 8056 of 11003

ThePublisher, zzaxx99 thanks ;-)

ThePublisher - 13 May 2009 20:11 - 8057 of 11003

Have any of you folks tried this system for reducing the bulk of Windows?

http://www.nliteos.com/index.html

I heard of it through a photographic site as a way of getting more on to a small computer.

TP

Optimist - 13 May 2009 20:53 - 8058 of 11003

TP

I tried it sometime ago to make some highly customised Win XP SP3 install disks and although it appeared to work and indeed the Install disks worked, I had a few problems with the resulting Windows machine. This could have been due to a fault with nlite or perhaps I tried to cut out too many things. Anyway, I would not recommend it unless you have several machines to setup and you need them all to be the same. Even then, there are Microsoft tools (especially for Vista) that will do a better job.

nlite uses slipstreaming which is an extremely useful Microsoft utility. If you want to create an up to date installation disk with all the SP's- which is well worth doing, then use the slipstream utility on it's own

Richgit69 - 14 May 2009 21:17 - 8059 of 11003

They say things come in threes, how about 5 or even 6's

few months ago one of my monitors stopped working then my two pc's got hit with viruses, got one working but other will not allow me to install windows or gain any access thru dos, setup etc
and last few days both my dvd player and dvdrecorder 160gb HDD have packed in remind not to go out crossing the road

So now looking for a monitor 24", DVD player thats plays all formats divx, xdiv and all types of disks and a dvd recorder HDD with freeview or freesat

mojo47 - 15 May 2009 10:08 - 8060 of 11003

hi I asked you a few weeks ago about what to do about all the 1000's of e. mails i was getting. well, i uninstalled outlook express and now use hot mail. well now when i turn on the computer and sign in it says i have 705 unread e mails how can i get rid of them now, Thanks for any help
Mary

Optimist - 15 May 2009 11:00 - 8061 of 11003

Mojo47

There may be a delete all button on your Hotmail account, otherwise you have the choice of deleting them all manually or creating a new Hotmail account.

If it is a recently created account that has attracted so mush spam then you have to consider why you get so much. Either you are not careful with your email address or possibly you have a trojan virus on a computer that you are using.

jeffmack - 15 May 2009 11:21 - 8062 of 11003

I think she might mean on the user log on page beneath your ID it tells you how many unread emails you have.

mojo47 - 15 May 2009 14:09 - 8063 of 11003

hi all the 700 odd e mails are on the old outlook express i havent used my hot mail account yet, I cant see any place left that is left on the computer that is still anything to do with outlook express, I know what you think not very good is she xx

Optimist - 15 May 2009 14:24 - 8064 of 11003

So where are you seeing the 700 emails?
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