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BUGS - Report them here (BUGS)     

zzaxx99 - 24 Jan 2003 09:02

The "number unread" column doesn't work. When you come back to the site (and log-in again) the number unread is being reset to the number of messages in the thread.

Also, though I can't put my finger on what the exact circumstances are, I'm havoing to log-in over and over again, which is really getting on my wick.

IanT(MoneyAM) - 25 Mar 2003 11:27 - 83 of 170

brennanr

I will take a look at this and report back to you.

Ian

IanT(MoneyAM) - 25 Mar 2003 11:43 - 84 of 170

Brennanr,

Graph should be normal now for BLM. Sorry for the inconvenience.

Ian

brennanr - 25 Mar 2003 17:17 - 85 of 170

When typing in the EPIC code in the 'Search' facility for the investors' forums it seems to be case sensitive. For example, it can't find topics under 'bbg', but it can under 'BBG'.

brennanr - 26 Mar 2003 10:48 - 86 of 170

Trying to look for yesterday's trades for BBG. It says no trades found (but there was over 7 million).

brennanr - 26 Mar 2003 11:09 - 87 of 170

Although not a bug (I don't know where best to post this message) I would like to mention that it would be useful to have an 'announcement' flag on the monitor. Currently if an RNS comes through there is no way of knowing when looking on the monitor.

IanT(MoneyAM) - 26 Mar 2003 11:14 - 88 of 170

Brennanr,

Thanks for these, I will pass them on to the relevant departments.

Ian

Kayak - 26 Mar 2003 11:17 - 89 of 170

Buggette in stockwatch. When adding a number of stocks, one of which is not recognised, even the recognised ones are not added and the message claims they are all invalid.

IanT(MoneyAM) - 26 Mar 2003 11:18 - 90 of 170

brennanr,

By monitor, do you mean stockwatch?

Ian

IanT(MoneyAM) - 26 Mar 2003 11:23 - 91 of 170

Thanks Kayak,

I will try and replicate the problem here.

Ian

brennanr - 26 Mar 2003 11:25 - 92 of 170

IanT(MoneyAM)
Yes, sorry I mean stockwatch and not Monitor. I was thinking of another website.
I have also just noticed from the other website that there was an RNS for BBG this morning at 8.50am, but there is no mention of this here on moneyam.com. I am a little concerned about this because RNS announcementts are quite important.

IanT(MoneyAM) - 26 Mar 2003 11:27 - 93 of 170

Kayak,

when I attempted this with the FTSE 100 and some made up stocks I got the following error message:

The following stocks were not recognised, or are not available live on your current subscription level: JDUY,JKT,LDF

Did you get this message? If so this is what you are meant to see - i.e. it tells you to remove the offending articles - once this is done it should allow you to continue and make take you to the watchlist.

Ian

brennanr - 26 Mar 2003 11:27 - 94 of 170

I would just like to add I find the support on moneyam.com very good - not like some other web sites I won't care to mention.

IanT(MoneyAM) - 26 Mar 2003 11:33 - 95 of 170

Thank you!

Ian

IanT(MoneyAM) - 26 Mar 2003 11:48 - 96 of 170

brennanr,

Looking into the BBG news article as we speak - I have contacted our data providers to find out if there is a problem.

Will post here as soon as I have resolved it.

Ian

Kayak - 26 Mar 2003 11:52 - 97 of 170

Ian, if I try to add "DDD VOD" it says both cannot be added, whereas it should be able to add VOD.

On the news, the news site you use filters out Rule 8 and certain obscure RNSs, which is OK as a default but there should be an option to have them all. The "A" flag should be based on the whole lot, not on the default subset.

IanT(MoneyAM) - 26 Mar 2003 13:21 - 98 of 170

Kayak,

Sorry for the delay.

seems like a silly question, but are you putting a comma or tabbing down between EPICS?

This may be what is causing the problem, as if you type the epics as you have in your post it will give you an error message, but will think that they are just one stock with a space in the middle.

I hope this makes sense - let me know.

Ian

Kayak - 26 Mar 2003 13:28 - 99 of 170

Oh OK, you might be right, sorry :-)

IanT(MoneyAM) - 26 Mar 2003 13:51 - 100 of 170

No problem Kayak,

Thats what I am here for - plus it took me long enough to work it out - never was any good at puzzles!

Ian

brennanr - 28 Mar 2003 10:50 - 101 of 170

When looking for BBG trades for yesterday (27/3/03) produces:

(a) Today's trades instead of yesterday's when 'Sort By' is set to 'Live Streaming'.
(b) 'No trades found' when sorted by latest first.

In other words I can't get yesterday's trades for BBG.

TullettJ (MoneyAM) - 28 Mar 2003 12:03 - 102 of 170

brennanr,

If you select 'live streaming' then you will not get historical data.

'live stream' implies today, and thus overrides and date selection.

J.
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