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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

ExecLine - 16 Jan 2010 22:23 - 8700 of 11003

Haystack - 17 Jan 2010 04:20 - 8701 of 11003

klal

Another thing to try is to remove the hardware item from the hardware list in the Device Manager window. Expand the sound devices and remove the one that looks like being for your sound device. Reboot the PV and the device should auto install. If not then do the Add Hardware in the Control Panel area. This should then find the sound device and reinstall it.

klal - 17 Jan 2010 10:02 - 8702 of 11003

Thanks Haystack. Have tried that this morning. The device was recognised and re-installed by the system but still no sound! I know the speakers are fine as they work as normal when connected to my laptop. I guess it has to be something else that's the problem.

Kayak - 17 Jan 2010 14:55 - 8703 of 11003

It's just a long shot klal but try looking in the BIOS (press Del on booting). There will probably be a setting to disable the sound function of the motherboard. I don't think that is your problem since the device wouldn't even show up if it was sent wrongly, but you never know, there might be another setting.

klal - 17 Jan 2010 15:12 - 8704 of 11003

Thanks Kayak. The BIOS setting was one of the first I checked - it was and is enabled. One question though - would it make sense to try and update the "Audio Codecs" driver? I notice when I look at the properties for the codecs driver, it says the manufacturer is unknown - I thought it probably ought to be Realtek.

Haystack - 17 Jan 2010 15:21 - 8705 of 11003

In the Device Manager section there may be other oarts missing.

I have the following in the list

Audio Codecs
Legacy Audio Drivers
Legacy Video Capture devices
Media Control Devices
Soundmax Integrated Digital Audio
Video Codecs

Media Control Devices may be of interest to look at if you have it. You migh try uninstalling that one. Another possibility is to uninstall the lot and let Windows find the hardware device and reinstall them. I have had to do this and they never reappeared until I had then set the default device and rebooted again after that.

Kayak - 17 Jan 2010 15:22 - 8706 of 11003

No the audio codecs (and the other devices) will be part of the audio driver. However they are often written by other firms, so might not be stamped Realtek.

klal - 17 Jan 2010 15:25 - 8707 of 11003

Haystack, will try your suggestion in a short while. Wife's dragging me out for some shopping!

Kayak, thanks.

Haystack - 17 Jan 2010 15:31 - 8708 of 11003

It might be a case of taking the kit back to where the motherboard change was done and asking why it doesn't work.

klal - 17 Jan 2010 23:02 - 8709 of 11003

Haystack, yes. I'll be taking it back to them after I've had a chat with them over the phone. Luckily, they're pretty close to where I live. The work is being done by a social enterprise organisation and I'm quite happy with the quality of their work though the turn-around time can be a bit long.

EDIT: Took the machine book to the shop. A helpful chap took a quick look and decided to stick a soundcard in. Problem sorted! :-)

Dailos - 19 Jan 2010 17:44 - 8710 of 11003

I opened an attachment in an e.amil and all hell as broken loose!
Warning sign says ive got a Worm.Win.netsky tha has its own engine and can use
email or active x !!!

What should i do?

Thanks.
d.

Haystack - 19 Jan 2010 17:56 - 8711 of 11003

Try this: -

"so long as it is the basic netsky, this will do it.
Click start, run and type in MRT, this will open the malicious software removal tool, run this tool if you have the tool as Netsky is in the database,
if you do not have this tool, then go here,

http://www.microsoft.com/security/malwareremove/default.mspx

and down load it, it is totaly free, it should update automaticaly, run the scan for the full system, Netsky should be removed and disposed of."

Dailos - 19 Jan 2010 19:13 - 8712 of 11003

Haystack

I ran that, it scanned ofr over an hour and said no malicious software was found..??

Dailos - 19 Jan 2010 19:30 - 8713 of 11003

my icons that are normally at the bottom of the screen have gone to a right hand side margin, if i click anywhere in that margin, my screensaver goes green with a black spyware warning sign in the middle of it!!!!!

Haystack - 19 Jan 2010 20:47 - 8714 of 11003

Do you have anti virus software running on your PC?

You might try running a virus scan using your anti virus software or using

Malwarebyte's Anti-Malware to find and remove it

www.malwarebytes.org

As a general rule don't open attachments on emails that you don't recognise or even better don't open the email at all.

That virus should not have infected your PC if you are running anti virus software. I am currently using Microsoft's Security Essentials

ExecLine - 20 Jan 2010 00:34 - 8715 of 11003

Sounds like you need to download a Trend Micro Housecall

They say: "Scan now with HouseCall 7.1!"

HouseCall is Trend Micros highly popular and capable on-demand scanner for identifying and removing viruses, Trojans, worms, unwanted browser plugins, and other malware.

Getting Started with HouseCall

Click Download HouseCall 7.1 to begin. Please note that HouseCall requires a small download before it can scan your computer.
You can also choose to save a copy of the launcher (HousecallLauncher.exe) and use it to quickly launch HouseCall. Remember to visit this page occasionally to get the latest copy of the launcher.
It is recommended that first-time users select the Quick Scan option, which is available in addition to the Full Scan or Folder Scan options.

hilary - 20 Jan 2010 07:55 - 8716 of 11003

Blimey, Doc.

With all the anti-virus/spyware/malware/speed-boosting/performance-enhancing/steroidal goodies that you seem to have on your PC, is there any room left to run the proper programs of this world like Barbie Riding ClubTM.

:o)

Dailos - 20 Jan 2010 08:12 - 8717 of 11003

Haystack/Doc

Thanks, ive run them, they say thy have found Trojans and have removered them.
A new icon called internet security keeps appearing though, they clear it and it comes back to say the lap tops got severe infections and i need to purchase things to get rid of them. Is it possible these signs are fake? How to i get rid of them?
I licked the icon and pressed delete but t said i had t go to add/remove progs to delete it, i did but i couldnt find it in there!

Dailos - 20 Jan 2010 08:13 - 8718 of 11003

Yes H, i know "licking" the icons isnt a good idea!

:-)

ExecLine - 20 Jan 2010 08:43 - 8719 of 11003

Hils

According to my contact at http://www.softsift.com/ well, how shall I say it? Barbie Riding Clubâ„¢ might just now be so 'last year'.

:-)
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