TP thanks for the advice it looks as though i will have to delete FF and do a reinstall of it again and hope that cures the problem as i cannot save any any sites so 'Houston' we do a small problem.

I will delete it then i think i have all my sites stored on a backup so i will keep you posted.

Well i have just deleted FF and re-installed it again and still the bloody same problem everything work fine apart from the bookmark problem so it looks like i will have to go through and work out which file/s are corrupt.

MB

All sorted it was a corrupt file,took me ages to find it but all is well and i would like to thank EL and TP for your help.

MB,

Don't forget that Mozbackup in your excitement !!

TP

Glad you got it sorted, MB.

:-)

Well, "Goodness Me!"

I didn't know about THIS

I picked this up from a photographer web site. Has anyone tried it?

"Enable view of complete header first.
Forward SPAM to spam@uce.gov
It works.
If a lot people complain spammers get charge $500.

I reported over 100 so far and many of them (over 20) made on the National List. I actually got email from one of them apologizing and telling me that they will remove my address from their server and they did. That was after I reported them to email address above. So it works."

TP

TP

Sounds like a good tip.

What exactly do you mean by Enable view of complete header first. ?

E,

I simply did a cut and paste of the original msg - and cut some of the confusion. But not enough !!

I think that all the guy was saying was to get enough of the message to enable the Forward facility on the email system you use.

TP

He is saying to include the message headers in the email forwarded, i.e. this sort of stuff, which enables the source of the message to be traced:

Return-path:
Delivery-date: Sat, 06 Feb 2010 03:53:04 +0000
Received: from victor.xcalibre.co.uk ([217.8.240.26])
by foxy.xcalibre.co.uk with esmtp (Exim 4.61)
(envelope-from )
id 1NdbjE-0004Bh-8I
for alex1234@foxy.xcalibre.co.uk; Sat, 06 Feb 2010 03:53:04 +0000
Envelope-to: kentlibraries@me.com
Received: from mail.spydus.co.uk ([89.187.105.3])
by victor.xcalibre.co.uk with esmtp (Exim 4.63)
(envelope-from )
id 1NdbjE-0001tK-70
for kentlibraries@me.com; Sat, 06 Feb 2010 03:53:04 +0000
Received: from civica.com.au ([127.0.0.1]) by mail.spydus.co.uk with Microsoft SMTPSVC(6.0.3790.3959);
Sat, 6 Feb 2010 03:53:02 +0000
To: kentlibraries@me.com
From: libraries@kent.gov.uk
Subject: Kent Libraries - Notice
MIME-Version: 1.0
Content-type: text/plain; charset=UTF-8
Message-ID:
X-OriginalArrivalTime: 06 Feb 2010 03:53:02.0701 (UTC) FILETIME=[E1A3D9D0:01CAA6DF]
Date: 6 Feb 2010 03:53:02 +0000

The only problem being of course that most people don't know how to do that :-) A simple forward is not enough since it sends on only the email address, which can very easily be forged, and normally is.

Hmmm?

Very confusing. Not sure what you guys are on about really. I like "Do 1.,2.,3., etc" type stuff. Anyway.....

I'll tell you what I can do:

1. Right click on the e-mail.
2. Left click on the informative window that pops up to find the e-mail's 'Properties'.
3. Copy and Paste them onto the top of a 'Reply' e-mail leaving the body of the original e-mail as it was.
4. Send that to spam@uce.gov, also leaving the original e-mail Subject: as it was.

The Definition of an 'e-mail Header' is as follows:

The section of an email message that contains the sender and recipient's email addresses as well as the routing information.

Here is a site, which tells you how to obtain the 'e-mail Header' for most of the popular e-mail software programs. It also includes the popular web based e-mail programs too.:

http://www.spamcop.net/fom-serve/cache/19.html

I also found these two sites. They both give full instructions on what to do:

http://www.ftc.gov/spam/

http://www.spamcop.net/

I understand (now) about the significance of including the full original header.

Maybe it is explained in the FTC site, but I don't see it.

Whatever, it does make the forwarding much more time consuming.

I still use Compuserve (now AOL) as my main email ISP and they have a Report Spam facility in their online reader. I've taken to using that as it just needs a mouse click and none of this copy and paste routine.

My wife also has a compuserve.com mailbox and it is interesting how the volume of spam goes in waves - some days virtually none and some days quite a lot.

TP

Thanks for bringing this to my attention, TP, and for your help too, Kayak.

Now I know what I'm supposed to be doing, I've been able to send the headers and the e-mails for about 20 spam e-mails to spam@uce.gov thus far.

It wil be interesting to see what happens.

As a reward, here's a link to Misco for an 8GB Sandisk Key for 9.99 inc FREE postage (Max of 3 only available per person). This on its own is an excellent deal

http://www.misco.co.uk/

HOWEVER....

PS. Do NOT get involved at the same time when you go to Checkout for this deal with the Shopper Discount and Rewards Cashback offer. This is actually a scam and costs 10 per month as a subscription. The 10 per month will be taken out of the credit card you use to pay Misco with. Do buy the Sandisk but do Stay Clear of the Cashback deal.

Re forwarding email options.

If you create a new email and then drag an existing email from your inbox onto the new one then the dragged email will be forwarded as an attachment, complete with original header/options.

Of course this does transfer the problem of extracting the header to the new recipient.

Exec and Opt,

Just to point out I have edited my message 8751.

TP

The FTC instructions not as good as those at the SpamCop site and are a bit buried but here's the FTC link, which is actually off the 'Consumers' section:

http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec02.pdf

Exec,

Timely post about that Sandisk Key.

I bought Mrs TP a Sony Vaio netbook for Christmas. She is in her seventh decade and never switched on a computer in her life. Now so many of her chums are organising their schedules (especially her AmDram group) by email she has relented.

The deal was that she found a teacher (she found a lovely man called Mr Patience!!) and I bought the machine. I went for the Sony as it came in pink - a great incentive for Mrs TP.

I'd thought of passing her over an old Asus laptop that I'd owned and re-loaded with Linux as its original XP had forgotten how to Plug and Play. But I felt that a pink machine might tip the scales when it came to wanting to learn how to PC.

However, what I have done is to load Firefox and Thunderbird on the Vaio and that is what she is learning to use. My logic being that if the Win 7 ever got too slow I'd whip it off and install Linux.

I need a memory stick so she can back up her two Mozilla programs with Mozbackup. It would have been nice it had been pink but......

It is interesting to see a total novice finding their way around the netbook. Already she is getting impatient about the length of time it takes from switching on to being ready to use. Later today I plan to remove as much of the Startup rubbish that I can - but compared with Linux it is a joke at the moment.

Most of us around here have computers that are on 24/7. But for someone just wanting to have a look to see if they have any messages switching on a machine with Win 7 is a real bore. I guess I also ought to have a look at Hibernation - but one does hear of horror stories there.

I ramble.

TP

Has anyone on here ever fallen foul of the Shopper Discount and Rewards offer?

It generall introduces itself after you have finally checked out of some online shopping and done the credit card deal.

And then on the last page of all, it says something to the effect of:

Would you like a 10 Cashback?

Most people would click on 'Yes'. That's when some small print tells you, and not very clearly either, that you are going to get some Cashback but you are also going to commit to paying out a 10 per month subscription.

I've bumped into this scam twice just recently.

1. At the Misco site above.
2. At APH Airport Parking's web site.

To get a better idea on it, have a glance at these 35 Forum pages of angry punters, who have been taken in by the Shopper Discount & Rewards scam:

http://forums.moneysavingexpert.com/showthread.html?t=819869&highlight=shopper+discount+rewards

Remember the name: Shopper Discount & Rewards

TP:

I think Mrs TP should go for hibernation (of her computer, that is). I use a Lenovo T500 running XP, it stays on most of the time, but when I travel to the office, I hibernate it. I've never had a problem that I could attribute to hibernation.

It's a good idea to reboot every so often, but you tend to have to do it once a month anyway after 'patch Tuesday'.

Cheers,
MM

Thanks MM,

And, with a bit of luck, Safe Mode will recover a machine that will not come out of hibernation.

TP