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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

ExecLine - 07 Feb 2010 00:12 - 8750 of 11003

Hmmm?

Very confusing. Not sure what you guys are on about really. I like "Do 1.,2.,3., etc" type stuff. Anyway.....

I'll tell you what I can do:

1. Right click on the e-mail.
2. Left click on the informative window that pops up to find the e-mail's 'Properties'.
3. Copy and Paste them onto the top of a 'Reply' e-mail leaving the body of the original e-mail as it was.
4. Send that to spam@uce.gov, also leaving the original e-mail Subject: as it was.

The Definition of an 'e-mail Header' is as follows:

The section of an email message that contains the sender and recipient's email addresses as well as the routing information.

Here is a site, which tells you how to obtain the 'e-mail Header' for most of the popular e-mail software programs. It also includes the popular web based e-mail programs too.:

http://www.spamcop.net/fom-serve/cache/19.html

I also found these two sites. They both give full instructions on what to do:

http://www.ftc.gov/spam/

http://www.spamcop.net/

ThePublisher - 07 Feb 2010 09:32 - 8751 of 11003

I understand (now) about the significance of including the full original header.

Maybe it is explained in the FTC site, but I don't see it.

Whatever, it does make the forwarding much more time consuming.

I still use Compuserve (now AOL) as my main email ISP and they have a Report Spam facility in their online reader. I've taken to using that as it just needs a mouse click and none of this copy and paste routine.

My wife also has a compuserve.com mailbox and it is interesting how the volume of spam goes in waves - some days virtually none and some days quite a lot.

TP

ExecLine - 07 Feb 2010 10:00 - 8752 of 11003

Thanks for bringing this to my attention, TP, and for your help too, Kayak.

Now I know what I'm supposed to be doing, I've been able to send the headers and the e-mails for about 20 spam e-mails to spam@uce.gov thus far.

It wil be interesting to see what happens.

As a reward, here's a link to Misco for an 8GB Sandisk Key for 9.99 inc FREE postage (Max of 3 only available per person). This on its own is an excellent deal

http://www.misco.co.uk/

HOWEVER....

PS. Do NOT get involved at the same time when you go to Checkout for this deal with the Shopper Discount and Rewards Cashback offer. This is actually a scam and costs 10 per month as a subscription. The 10 per month will be taken out of the credit card you use to pay Misco with. Do buy the Sandisk but do Stay Clear of the Cashback deal.

Optimist - 07 Feb 2010 10:53 - 8753 of 11003

Re forwarding email options.

If you create a new email and then drag an existing email from your inbox onto the new one then the dragged email will be forwarded as an attachment, complete with original header/options.

Of course this does transfer the problem of extracting the header to the new recipient.

ThePublisher - 07 Feb 2010 11:34 - 8754 of 11003

Exec and Opt,

Just to point out I have edited my message 8751.

TP

ExecLine - 07 Feb 2010 11:47 - 8755 of 11003

The FTC instructions not as good as those at the SpamCop site and are a bit buried but here's the FTC link, which is actually off the 'Consumers' section:

http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec02.pdf

ThePublisher - 07 Feb 2010 11:48 - 8756 of 11003

Exec,

Timely post about that Sandisk Key.

I bought Mrs TP a Sony Vaio netbook for Christmas. She is in her seventh decade and never switched on a computer in her life. Now so many of her chums are organising their schedules (especially her AmDram group) by email she has relented.

The deal was that she found a teacher (she found a lovely man called Mr Patience!!) and I bought the machine. I went for the Sony as it came in pink - a great incentive for Mrs TP.

I'd thought of passing her over an old Asus laptop that I'd owned and re-loaded with Linux as its original XP had forgotten how to Plug and Play. But I felt that a pink machine might tip the scales when it came to wanting to learn how to PC.

However, what I have done is to load Firefox and Thunderbird on the Vaio and that is what she is learning to use. My logic being that if the Win 7 ever got too slow I'd whip it off and install Linux.

I need a memory stick so she can back up her two Mozilla programs with Mozbackup. It would have been nice it had been pink but......

It is interesting to see a total novice finding their way around the netbook. Already she is getting impatient about the length of time it takes from switching on to being ready to use. Later today I plan to remove as much of the Startup rubbish that I can - but compared with Linux it is a joke at the moment.

Most of us around here have computers that are on 24/7. But for someone just wanting to have a look to see if they have any messages switching on a machine with Win 7 is a real bore. I guess I also ought to have a look at Hibernation - but one does hear of horror stories there.

I ramble.

TP

ExecLine - 07 Feb 2010 11:57 - 8757 of 11003

Has anyone on here ever fallen foul of the Shopper Discount and Rewards offer?

It generall introduces itself after you have finally checked out of some online shopping and done the credit card deal.

And then on the last page of all, it says something to the effect of:

Would you like a 10 Cashback?

Most people would click on 'Yes'. That's when some small print tells you, and not very clearly either, that you are going to get some Cashback but you are also going to commit to paying out a 10 per month subscription.

I've bumped into this scam twice just recently.

1. At the Misco site above.
2. At APH Airport Parking's web site.

To get a better idea on it, have a glance at these 35 Forum pages of angry punters, who have been taken in by the Shopper Discount & Rewards scam:

http://forums.moneysavingexpert.com/showthread.html?t=819869&highlight=shopper+discount+rewards

Remember the name: Shopper Discount & Rewards

MightyMicro - 07 Feb 2010 12:59 - 8758 of 11003

TP:

I think Mrs TP should go for hibernation (of her computer, that is). I use a Lenovo T500 running XP, it stays on most of the time, but when I travel to the office, I hibernate it. I've never had a problem that I could attribute to hibernation.

It's a good idea to reboot every so often, but you tend to have to do it once a month anyway after 'patch Tuesday'.

Cheers,
MM

ThePublisher - 07 Feb 2010 13:36 - 8759 of 11003

Thanks MM,

And, with a bit of luck, Safe Mode will recover a machine that will not come out of hibernation.

TP

hilary - 10 Feb 2010 12:04 - 8760 of 11003

Do people here use those optical mice with the red light thingies? I prefer them to the ones with balls because they don't get littered with crumbs, but I get very frustrated when I go to touch the mouse and the cursor seems to shoot to the opposite corner of the screen.

I've Googled the problem and it seems to be a common complaint. People have suggested that it's something to do with the surface of the desk confusing the camera inside the mouse and that it's an idea to use a plain sheet of white paper as a mouse mat, but I've tried that and it didn't really work.

Does anybody have a solution that works?

skinny - 10 Feb 2010 12:06 - 8761 of 11003

I don't like my balls littered with crumbs either !

hilary - 10 Feb 2010 12:10 - 8762 of 11003

How do you like your balls then, Skinners?

ThePublisher - 10 Feb 2010 12:45 - 8763 of 11003

hilary,

I use a very old plastic 'cutting pad' on this PC and a piece of off-white card on the other machine in my studio.

However, it does not seem to like grained wood, which might be your desk surface.

TP

MightyMicro - 10 Feb 2010 13:02 - 8764 of 11003

I have no problems with a Logitech optical mouse on most surfaces. Shiny is not good, neither is a glass-topped table. A regular mouse-mat should be fine.

The cure to skinny's problem is to put your underpants on before you have your toast.

HARRYCAT - 10 Feb 2010 13:02 - 8765 of 11003

I had the same problem. The only thing I found that worked was using a one colour, dark, non glossy mousemat. I found that any surface with multiple colours or textures confused the cordless laser mouse & the cursor emigrated to the top right hand corner of the screen. (Sadly my Lewis Hamilton Christmas present mousemat does not conform!)

hilary - 10 Feb 2010 13:14 - 8766 of 11003

Thanks guys.

I guess the problem is down to my wood veneered desk which concurs with what I'd read about the problem previously.

The trouble is that I don't really want to use a mousemat and I don't want to stick bits of card on the desk either. I don't like fluffy balls either, so I guess I'll just have to either live with it or get a new desk.

Seymour Clearly - 10 Feb 2010 13:17 - 8767 of 11003

Hils, I had the same problem, but am now using a Logitech MK 300 wireless k/b and mouse, and don't seem to be having the problem any more.

MightyMicro - 10 Feb 2010 13:20 - 8768 of 11003

I'm using a Logitech optical (with a cord) mouse right now on a light oak woodgrain desk in the office and having no problems. Perhaps a recommendation for Logitech??

tyketto - 10 Feb 2010 13:31 - 8769 of 11003

I have two cheap (Argos 4.95) USB optical.
They both work on multicolour mat, plain white
and also varnished mahogany.
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