If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

We don't have safari to replicate the problem in the office, but it would seem to be linked to the update you have done if it was all ok before then.

is there another pc/mac you can access the account from - we will be able to see then if it is the mac/safari

Same problem using IE 5.2, thats about all i can try...thats not strictly true as i have VPC, but its far to slow...Safari is, by a good margin the quickest.
Col

I cant read all 888 posts to date so am not sure if this has been covered but i would like to see order and trade times added to level2 sets asap if poss thanks.

Nick,

something we are aware of and is on the list.

Ian

thankyou

Recently signed up for L2 but repeatedly have to double click on stockwatch to get lists. Also repeatedly getting website not responding when moving between pages. Hope I am not repeating problems already raised.
P

Photomad,

By double click on stockwatch, are you talking about the 2 icon, or are you having problems getting access to the actual stockwatch screen?

can you E mail me support@moneyam.com

Ian

Photomad,

Thank you for the E mail. I have notified the Tech team and they are confident they know what it is - they will work on this, and you should expeience improvement soon.

I will let you know when we have fixed what we think it is and you can let me know if the problem is cleared.

Regards

Ian

Tried a search on the Traders' Board and this was the response:

500Servlet Exception
java.lang.OutOfMemoryError

Is that me or you?

The Other Kevin,

I will pass this to the tech boys - were you searching for anything in particular when this happened?

Ian

Epic search for DCG

thanks Kevin,

It should now be fixed.

Thanks

Ian

IanT - Thanks, yes it is. But no thread. Time someone started one.

over to you the Kevin!

Ian

any chance of a market profile tool?

mbbcat,

E mail me with your ideas and I will pass them onto our technical team.

ian@moneyam.com

Thanks Ian

Could the Title of the Stockwatch page be changed please. It just has the default MoneyAM title. I have streaming stockwatch for FTSE 100 stocks, but my AutoRefresher can't distinguish between it and other AM pages.

I know you care. :-)

Brian,

I will make our tech guys aware.

Ian

Ian,
I have a recurrent problem with my Stockwatch and L2 prices in that they constantly freeze. The traffic light shows still connected but the screen is effectively dead. The only way to start it up again is to F5 refresh the stockwatch or click on the find company on the L2.
Is there something I should be doing to my setup to stop this as I am back to the situation of the old ADVFN concurrent L2 price feed?
TT

TT,

This shouldn't be happening. I will talk to our Tech guys about this and see if it could be something in your system. If it happens today, can you let me know by E mailing me ian@moneyam.com then I can compare our feeds at the same time to make sure it is not a problem at this end.

Regards

Ian