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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

The Other Kevin - 07 May 2003 14:30 - 898 of 7315

Epic search for DCG

IanT(MoneyAM) - 07 May 2003 14:34 - 899 of 7315

thanks Kevin,

It should now be fixed.

Thanks

Ian

The Other Kevin - 07 May 2003 14:37 - 900 of 7315

IanT - Thanks, yes it is. But no thread. Time someone started one.

IanT(MoneyAM) - 07 May 2003 14:38 - 901 of 7315

over to you the Kevin!

Ian

mbbcat - 07 May 2003 20:41 - 902 of 7315

any chance of a market profile tool?

IanT(MoneyAM) - 08 May 2003 07:52 - 903 of 7315

mbbcat,

E mail me with your ideas and I will pass them onto our technical team.

ian@moneyam.com

Thanks Ian

BrianTrayda - 09 May 2003 12:09 - 904 of 7315

Could the Title of the Stockwatch page be changed please. It just has the default MoneyAM title. I have streaming stockwatch for FTSE 100 stocks, but my AutoRefresher can't distinguish between it and other AM pages.

I know you care. :-)

IanT(MoneyAM) - 09 May 2003 12:51 - 905 of 7315

Brian,

I will make our tech guys aware.

Ian

Time Traveller - 12 May 2003 09:01 - 906 of 7315

Ian,
I have a recurrent problem with my Stockwatch and L2 prices in that they constantly freeze. The traffic light shows still connected but the screen is effectively dead. The only way to start it up again is to F5 refresh the stockwatch or click on the find company on the L2.
Is there something I should be doing to my setup to stop this as I am back to the situation of the old ADVFN concurrent L2 price feed?
TT

IanT(MoneyAM) - 12 May 2003 09:04 - 907 of 7315

TT,

This shouldn't be happening. I will talk to our Tech guys about this and see if it could be something in your system. If it happens today, can you let me know by E mailing me ian@moneyam.com then I can compare our feeds at the same time to make sure it is not a problem at this end.

Regards

Ian

Photomad - 12 May 2003 09:29 - 908 of 7315

Ian
I also seem to be getting the same problem as TT. Just happened on AZN L2 data.
Correct price 2492-2498 However my L2 price is 2494-97 although the orders below the ellow pce are updating.
P

IanT(MoneyAM) - 12 May 2003 09:30 - 909 of 7315

Photomad,

That was actually a slight technical fault with our data providers that caused what you just saw.

I don't think it is related to TT's question.

Regards

Ian
MoneyAM

Sarj - 12 May 2003 09:35 - 910 of 7315

There appears to be rogue orders in the Barc and HBOS order book

Photomad - 12 May 2003 09:36 - 911 of 7315

Ian
Thanks
P

IanT(MoneyAM) - 12 May 2003 09:36 - 912 of 7315

We are about to restart the streamers please refresh to get connection

many apologies Ian

axdpc - 12 May 2003 10:01 - 913 of 7315

MoneyAm,

How about adding this thread ('Bug Report and Enhancement Request') to the
header line - alongside 'Mac/PC clinic'? People might be more incline to report bugs and request enhancement if they don't have to spend time searching around for the right thread. Perhaps, also a 'Beta' tag to collect togather all
pages which are still under beta-status (eg. heatmap, data download, market scan ...)

Thanks

Time Traveller - 12 May 2003 10:09 - 914 of 7315

Ian,
will do.
TT

axdpc - 12 May 2003 10:28 - 915 of 7315

Suggestions on 'Thread List' screen layout ...

(1) TOP LINE. In order from left to right

HOME.
SITE MAP.
Either REGISTER or LOG IN or LOG OUT.
User name in red (replacing 'My Account' and 'User Settings').
CONTACT US.
HELP.

(2) Grey-coloured line.
Uses for advertising, MoneyAm Annoucements, breaking news.
Move 'Mac/PC Clinic' to the same line as 'Search'.
Remove 'You are currently logged in as ...'

(3) Thread funcationality line.
LEFT aligned
- Search
- Add Topic
- Back to List (conditional)
- Squelch
RIGHT aligned
- Bug
- MAC/PC clinic

mbbcat - 16 May 2003 20:07 - 916 of 7315

see 5329 on the usa thread


bugswatters reqd!

moderator3 - 16 May 2003 20:40 - 917 of 7315

mbbcat, problem fixed, Mr Euro posted a whole thread as the initial post of a new thread, which had some strange effects. I shall pass details to those who may want to know :-)
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