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Unplanned Site Outage 04/03/09     

IanT(MoneyAM) - 04 Mar 2009 11:48

All,

Please accept our sincere apologies for the site outage this morning. This was due to a power outage at our hosting facility we are currently seeking urgent discussions with them as to why this has happened again.

Normal services should start to come back online, and we will be working to remove any rogue data, and to fix any residual issues.

Streaming prices and charts are currently stopped at the time of the outage, we are working to restart this.

If you do see anything which is not working as it should please let us know by posting here.

Thanks

Ian

john50 - 04 Mar 2009 12:09 - 9 of 15

No trades since 9 AM refreshing restarting nothing works

IanT(MoneyAM) - 04 Mar 2009 12:10 - 10 of 15

John,

We are working on bringing all of the streaming services back online, I apologise for the inconvenience,

Ian

IanT(MoneyAM) - 04 Mar 2009 12:14 - 11 of 15

Level 2 should now start to stream - there will be missing data from the outage, we will work to remove any rogue data in the system, refresh your screen if you cannot see streaming yet,

Ian

Balerboy - 04 Mar 2009 12:31 - 12 of 15

You don't realise what you've got till it's gone!!! glad to have you back, phew!! lol

dealerdear - 04 Mar 2009 12:59 - 13 of 15

Are charts likely to be back and running today Ian?

IanT(MoneyAM) - 04 Mar 2009 13:28 - 14 of 15

dealer,

We are still looking at that - it is the process of resatrting quite a few machines which serve different parts of the site. I will let you know when we do make progress.

ian

dealerdear - 04 Mar 2009 13:31 - 15 of 15

thanks
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