If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

axdpc

I will pass your comments on to the tech team.

Ian

Stock alerts to MoneyAM session.

Perhaps the 'ALERTS' button can turn to RED when there is an alert for the
user? Similarly for 'NEWS' button (i.e. turn RED when there is new news in
the last 5 minutes)

Thanks

Enhancement suggestion - Downloadable afterhour trades data.

The trades can already be viewed, one page at a time, via the TRADES sections.
Would it be possible the extend this facility to downloadable, after hours,
a whole day's trades data.

Thanks you.

Username login - I use window washer on shutdown and when it washes it clears the username and password on the Moneyam site. All other passwords usernames for other sites are ok.

Is it something peculiar with the way we log on to Moneyam that leaves the details open for a scrub?


Joe

axdpc and Two Tanks,

I will make the tech guys aware of your comments and feedback.

Regards

Ian

Twotanks,

Are you using the 'remember my username/password' box, or are you using IEs own remember password options?

J.

Here's some thoughts on the trade list on the L2 screen.

1. The screen layout seems to waste a bit of space on the right hand side. If you squeezed the Trades table slightly you could extend it right down to the bottom of the screen and have a long list of recent trades instead of just the last 5.In other words just scroll the older trades down, I wouldn't mind if you couldn't load the whole list at connect and reconnect time.

2. Can we have the time on each trade instead of just the first?

3. Can we have the trade type on each trade?

These fixes would save me from having a trades page open as well as L2 for a stock.

kaj

kajman,

thanks for your comments - I will pass them on and keep you posted.

Ian

Kajman - some feedback for you.

There is a new product in in the pipeline on MoneyAM that will resolve a number of the issues you have raised.

Unfortunately, I can't say any more at the moment, but keep an eye out on the site.

Ian

I'm increasingly getting web page unavailable messages when switching to moneyam or navigating within the site. They're usually resolved by a refresh, but I guess you guys ought to know that either bandwidth or server capacity is becoming a problem.

Gausie

Thank you for the feedback gausie - I will let tullettj know.

Ian

Thanks Ian, hush-hush say no more. ;-)

Ian

... and, being a tecchie, he'll naturally dismiss it as 'the problem must be at his end'

;0)

exactly what he said gausie :)

Gausie, I was getting the same yesterday. About 4 times. Thought it was me. :-)

Must be your end, your ISP, Colt, batteries, Friday:-)

Mike

PS we are taking a look .

Gausie/BrianTrayda,

Can you please turn off 'friendly http' error messages in your IE, and next time it happens give me the exact error (connection refused/timed out etc etc), this will help me narrow it down.

thanks,

J.

Shall do.

Will do, however I'm off on hols later and it may not happen again before I go - I'm sure Brian will feed back.

IanT

Been away for a couple of days - yes I am clicking on remember username/password box, but it still gets washed away. This doesn't happen with any other websites.