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Managed bugs and enhancements report thread (BUGS)     

IanT(MoneyAM) - 14 Feb 2008 07:40

This is the managed bugs and enhancements thread.

If you have any enhancements you would like to see on the site, or you have spotted a bug somewhere, please feel free to post here and we will investigate as necessary.

The postings to this thread will be cleared down on a regular basis. This will enable us and you to keep track of what is going on more easily.

Although this thread is monitored, should you have an issue that requires immediate attention, please e mail support@moneyam.com

UKMoneyAM - 19 Nov 2018 16:15 - 96 of 459

Hi ExecLine - Thank you for your comment. I understand your queries and I've passed your thoughts on to the rest of the team. Best wishes, Dee

Bel1ze8SA - 19 Nov 2018 16:33 - 97 of 459

SW stopped working

Bel1ze8SA - 19 Nov 2018 16:36 - 98 of 459

I have a huge disparity between what the SW is showing me .. and the intradays and the trades page. ...

UKMoneyAM - 20 Nov 2018 11:44 - 99 of 459

Hi Bel1ze8SA - Thanks for your comment. Please could you email me at mediasupport@ajbell.com with some more information on the issue (stock code, etc.)

Best wishes, Dee

kevkan - 20 Nov 2018 16:15 - 100 of 459

Ian
BMN broker target now correct thank you

greekman - 20 Nov 2018 17:01 - 101 of 459

Getting really fed up of the differences in closing price between my portfolio and my stockwatch. AFC for an example is showing up on stockwatch but down on my portfolio.

I have mentioned this many times but it still occurs.

Which is accurate as it obviously can' t be both.

Can this be sorted out once and for all, if not please say so then I can look elsewhere for accurate figures.

Regards Greek

UKMoneyAM - 21 Nov 2018 16:07 - 102 of 459

Hi Greekman - I'm sorry to hear that you're still experiencing issues. Could you please send me an email with screenshots of the errors to mediasupport@ajbell.co.uk, and i will liaise with our IT team on how we can get this amended asap. Best wishes, Dee

greekman - 22 Nov 2018 07:32 - 103 of 459

Morning Dee,

Not very IT literate but will send a copy paste next time it occurs.

Greek.

Dynamite - 22 Nov 2018 08:14 - 104 of 459

Hi I emailed you as I keep losing connection to £am server.
Di

UKMoneyAM - 22 Nov 2018 09:41 - 105 of 459

Hi Dynamite - Thanks for sending your email across. I'll look into it now. Best wishes, Dee

Dynamite - 22 Nov 2018 11:51 - 106 of 459

Its just happened again!
Di

HARRYCAT - 23 Nov 2018 13:56 - 107 of 459

Error 503 Backend fetch failed
Backend fetch failed

Guru Meditation:
XID: 781616578

This occasionally happens when accessing RNS from early in the day.
It eventually clears, but needs about 4 or 5 refreshes.

Mo06 - 26 Nov 2018 09:23 - 108 of 459

Can anyone tell me when BHP Billiton changed its EPIC code ?

I am looking for OHLCV data for this share for Friday.

skinny - 26 Nov 2018 10:44 - 109 of 459

Friday I believe BLT -> BHP.

p.php?pid=legacyintra&epic=L^BHP&type=1&

Dynamite - 27 Nov 2018 11:21 - 110 of 459

I still keep getting on my terminal :Error 504 Ray ID: 48042e507decbc38 • 2018-11-27 11:17:08 UTC

Gateway time-out

So some of it works and some doesn't. I have to keep reloading Terminal until most of it is working.
Di

skinny - 28 Nov 2018 08:52 - 111 of 459

Error 503 Backend fetch failed
Backend fetch failed

Guru Meditation:
XID: 838465414

Varnish cache server

greekman - 28 Nov 2018 09:34 - 112 of 459

Same happened to me a couple of times this week, always when I attempt to log off.

kimoldfield - 28 Nov 2018 09:52 - 113 of 459

This page is not secure, or so my computer says! There is no lock attached to the URL.

Chea - 28 Nov 2018 10:02 - 114 of 459

Error 504 Ray ID: 480bfb1d9e603566 • 2018-11-28 10:00:17 UTC
Gateway time-out

Receiving the above on charts page

Chea

kimoldfield - 28 Nov 2018 10:44 - 115 of 459

All the Thread pages are now showing as 'not secure'.
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