Why won't Mrs TOK's Asus notebook connect to the web via my desktop PC ? The icon on her screen shows that it recognises my BT Internet home hub and on my screen the icon status says the local area network is connected. The connection worked until recently when both machines were returned after being away - hers to her employers' techies for a software problem and mine to the local computer shop for a CD drawer which was stuck.
The error message on her screen after running a disagnostic check is:
IE cannot display the webpage.
Your computer appears to be correctly configured but the device or resource (web proxy) is not responding - Detected
Problem with wireless adapter or access point - Detected

Any suggestions for a tech thickie please?

PS Mrs TOK can access the web via a dongle.

You could go into the Hardware Devices tab of the System app via Control Panel and then double click the WiFi adapter. The WiFi adapter on her laptop may have been disabled. Try enabling it. If it is enabled then disable it and enable it then do a restart.

Another avenue is to go to Network Connections via Control Panel. The status of network adapters is normally shown there.

If you have an ethernet cable (you often have a short one or two that come with the hub), then try connecting the laptop via a direct link. It should prove if the network software TCP/Ip etc is configured properly. That way you can isolate it to specifically WiFi or network settings.

I hadn't seen your PS. It is moreliely to be the WiFi adapter on the laptop then or settings associated with it (maybe drivers etc).

Good morning H

Mrs TOK was celebrating her birthday last night so I didn't have much chance to work on this. I'm not familiar with Windows 7 so I couldn't quite follow your instructions but I did establish that her WiFi adapter was turned on and both machines are showing LAN connections.

However, the error message this morning on Mrs TOK's notebook was: "Resource (web proxy) is on line but isn't responding to connection attempts."

I wonder if this means that something needs activating on my machine?

Thanks for your help so far, Haystack.

TOK, I have no knowledge of the workings of an Asus notebook and this may not apply but a friend had similar problems with her Asus EEEPC, she was told that in the box WIRELESS SETTINGS there are TWO boxes which are pre set to AUTO. Change the MODE box to 'INFRASTRUCTURE' from 'AUTO. REPEAT INFRASTRUCTURE.

She cannot remember where she found the Wireless Settings box unfortunately!

I'll have a look. Thanks Kim

Hi Kim. Couldn't replicate the settings you indicated but tried disabling the "Connect automatically" setting but received the same response. Thanks, anyway.

Ah, shame! Worth a try. It might be worth taking a look here:-
http://ask-leo.com/

Mrs TOK took the notebook back to the office techies this morning who say they have sorted the problem. Well, we'll see when she brings it back home tonight. Thanks for all the help.

Fingers crossed!

It's OK to uncross them now, Kim. Techies sorted the problem and Mrs TOK is surfing busily away. Pity she didn't ask them what they had done.

Hey, good news! No, no the more Mrs TOK knows the more useless we will become!! ;o)

Require some help please folks,i started my main pc today that run wins xp pro and it boots up just and runs exactly as it should do but i cannot gain access to the internet,i have used FF and IE but i am getting a message some times 'CONTENT ENCODING ERROR' i can nstill use masn messenger so it does see the internet.I have deleted Zone Alarm and Avast anti virus but itb still does not see the net.

I am currently using a laptop on the net so non major problems in the ervice provider if its still like it tomorrow and i cannot work out what the problem is i will do a fresh install if need be,but the main thing i dont want to loose is all my favourite sites and i do have many of them so i will have to do a manual back up of these before i do a install but that is the last resort,so does anyone have any suggestion why it cannot see the internet but i can with msn messenger and also wht the strange message means.

I am finding that i can get onto a few websies without much trouble but it is only a few and this is frustrating that i cannot get on most of them,no settings have been altered so not sure what has happened.
Thanks

Might be worth trying to see if you can access the internet by using safe mode (F8) on boot up. This would only boot up the essential Windws applications and establish if you have other software which is corrupting your IE. Without knowing what you use to access the internet it's tricky to say what the corruption is. Loads of Google suggestions on how to correct the error for 'CONTENT ENCODING ERROR' but looks like it might be trial & error.

Mega, are you using an old version of FF? Like 3.0.1?

HC and DelBoy just ordered a brand new Dell pc with all the whistles and bell,so the other one has been retired to the great pc graveyard in the sky,thanks again for your help but i just could not be bothered with it anymore.

So will use my laptoptill the new one comes on monday

Two points - Can't see any advantage in using 2 anti-virus programs. One will do the job, two will only use extra resources and slow your machine down. Also when scrapping your old PC, either remove the hard drive for back up use or destroy it. No point in handing other people your private data.

well done harry ;))

HC,but i was not use 2 anti-virus programms 1 is a Firewall(zonealarm) and Avast which is a anti-virus prog both do differant jobs and yes i never sell old computer on i take them apart and the drive is broken up,a waste yes but its a secure way of disposing of it.

Sorry, MB, mis-read it. Thought you had put AVG & Avast.