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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 30 May 2003 08:42 - 970 of 7315

exactly what he said gausie :)

BrianTrayda - 30 May 2003 08:46 - 971 of 7315

Gausie, I was getting the same yesterday. About 4 times. Thought it was me. :-)

Bullshare - 30 May 2003 08:51 - 972 of 7315

Must be your end, your ISP, Colt, batteries, Friday:-)

Mike

PS we are taking a look .

TullettJ (MoneyAM) - 30 May 2003 08:51 - 973 of 7315

Gausie/BrianTrayda,

Can you please turn off 'friendly http' error messages in your IE, and next time it happens give me the exact error (connection refused/timed out etc etc), this will help me narrow it down.

thanks,

J.

BrianTrayda - 30 May 2003 08:52 - 974 of 7315

Shall do.

Gausie - 30 May 2003 09:29 - 975 of 7315

Will do, however I'm off on hols later and it may not happen again before I go - I'm sure Brian will feed back.

Twotanks - 31 May 2003 19:54 - 976 of 7315

IanT

Been away for a couple of days - yes I am clicking on remember username/password box, but it still gets washed away. This doesn't happen with any other websites.

Kayak - 01 Jun 2003 10:32 - 977 of 7315

Twotanks, MoneyAM passwords are stored as a cookie since the automatic Windows username/password saving won't work on secure logins (https://). The vast majority of this sort of site use normal logins (http://), apart from MoneyAM it is only financial sites like banks/stockbrokers that use secure logins.

Twotanks - 01 Jun 2003 23:18 - 978 of 7315

Kayak

Thanks

axdpc - 04 Jun 2003 09:08 - 979 of 7315

Enhancement - Heatmap for FTSE250 ? :-)

IanT(MoneyAM) - 04 Jun 2003 09:11 - 980 of 7315

axdpc,

I will speak to Luke about this and we will consider it.

Ian

kajman - 04 Jun 2003 09:52 - 981 of 7315

For those of us without fancy mobile devices the combination of WAP prices and alerts is almost sufficient to keep up to date with selected prices.

What is needed to make it really work is the ability to insert/edit/reset alerts via the WAP interface.

IanT(MoneyAM) - 04 Jun 2003 09:52 - 982 of 7315

kajman,

I will pass your comments onto our programmers

Ian

BrianTrayda - 08 Jun 2003 19:08 - 983 of 7315

Late afternoon I was getting bad connections to AM for about an hour it was 100% packet lost at 193.243.128.12 - were you reseting things?

BrianTrayda - 08 Jun 2003 19:41 - 984 of 7315

All the streaming services have stopped? Correct?

You changed something? as it needed a Ctrl+Refresh to make it all work again.

TullettJ (MoneyAM) - 08 Jun 2003 22:25 - 985 of 7315

No, not changed anything.

Will investigate the packetloss tomorrow.

MightyMicro - 09 Jun 2003 00:35 - 986 of 7315

Jon:

I can verify BrianT's poor connection experience on Sunday afternoon, 16:00+ish, sorry didn't note exact time as I was running around doing several things.

Derek

Kayak - 09 Jun 2003 07:46 - 987 of 7315

It was still not perfect in the late evening, although better.

IanT(MoneyAM) - 09 Jun 2003 07:50 - 988 of 7315

Kayak,

I will make Jonathan aware.

Ian

axdpc - 09 Jun 2003 09:20 - 989 of 7315

Enhancement request

Adding UKX to FTSE100 Heatmap ? :-)
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