Update

The WD HD seems to work with my new WD Live hub 1TB just thought I try plugging it in to the USB port and it showed up and I could use it OK, thought by magic it would work on my pc afterwards, nothing went back to no WD HD showing up,

Any idea why it worked on the WD Live, but not on PC

It may be a voltage problem from the USB port. USB ports are quite sensitive to voltage levels. Perhaps the plug or socket is poor on the cable or PC and the voltage contacts are not picking up properly. The USB hub may have better contact.

Haystack, thanks ;-)

Now am trying to get the WD Live Hub 1TB to talk to my PC and see my files, using wireless conntection, real pain its asking for user name and password not sure for what I dont know any fun thou

I have a 6 month old Tosh laptop but when I switch it on, it attempts to fire up, then switches itself off almost immediately. Any suggestions of what I could try to remedy would be very welcome, before I take it back to the shop. I have tried the obvious like holding the button down (!), CTRL ALT DEL, etc. Thanks. Jennifer (clueless!)

Try taking the battery out, give it a clean and replace. Even if your on mains this could be a faulty connection. Or the fuse in the plug gone and battery run down.,.BB

Thank you Balerboy. Will take battery out and clean.

On a PC this would indicate fan failure, but not sure if that's the same for a laptop.
Would hesitate to open up the case if still under warranty.

Thanks Harry. Still under warranty so I don't want to open it up. Took battery out but didn't work. Shall see if I can get through to Toshiba but it seems manic after the Bank Holiday when they were closed.

jj,

Does it have a CD drive in which you insert a bootable disk?

I am not sure where that would get you/us but there will be gurus around here who understand things like BIOS etc.

Presumably it would identify if your internal hard disk was working which is where your flash memory will need to look for booting instructions....but I waffle as I am already out of my depth.

TP

The BIOS which boots up first will give you a beep code to indicate which component is at fault if it cannot complete it's boot up. The software (Windows, Linux etc) should then boot up after the BIOS. So, question is, does your laptop beep before it shuts down and if so what is the sequence (long or short beeps)? Then you will need to go to the BIOS manufacturer's website (American Megatrends etc) and have a look at the relevant beep code to identify the fault.

Here is a list of common bios beep codes - http://www.computerhope.com/beep.htm

Thanks guys. No, I don't get as far as a beep. It gives a whirr, then a grunt..nothing opens on the screen. It does have a CD drive though. I am going to try and get through to Toshiba and shall report back. J

Whaen that has happened to me, it has been the PSU. Not that easy to fix on a laptop though. If it is in warranty then let them fix it.

jj

As you have a CD drive you may also have a recovery disk from Toshiba - something to look for whilst waiting for the phone to be answered.

TP

Thank you all.

Yes, Toshiba call centre is the only place where they tell you how many minutes wait you have and it increases in length of time as you wait! Sending it back and it will take up to ten days.

The one thing they did make me try was to plug it in with the battery removed and then press and hold the power button for five seconds to see if that had any effect. It didn't.

Jennifer

I don't think you have any choice, as any parts (+ labour) they need to replace are going to be free to you. Only downside is that the postage is going to cost! Hope you kept the box & packaging??? Also hope you copied any important stuff to USB stick regularly????!!!

Ironically, Harry, I have the box for once but I am not to use that. Have to pack in something "more substantial", (their words) as going via UPS to Germany. No cost to me to send though and Courier picks up and delivers back. Important stuff to USB..ouch ;-) Guilty as charged!

The remove battery and connect to mains and hold start button is to dis-charge the system to earth and then start again with battery in. sorry it didn't work jj50. BB

My turn to ask a question: Was updating/altering an xl spreadsheet from info on my halifax bank account, so connected to internet and bank. Suddenly xl sheet and web page plus tabs on other web pages lost info, the screen was all over the place with bits missing. So thought of being hacked in some way so shut router down quickly and shut down comp. Re-started and scanned comp, all clear of any virus attack. tried opening xl sheet, un-able to open, either in use or encrypted or read only. Tried name change and saving but will not allow. Tried restore point to last friday, no good. Have back up, so tried to delete, still won't let me delete. Presume file is corrupt in some way, any suggestions of how to restore file or delete would be useful. At the end of day it can stay and I'll rename my saved copy. cheers BB

There are a number of delete utilities that let you force a file to be deleted. They let you marke the file and then delete the file on reboot when processes cannot be holding the file. They can be found through google.