Bullshare
- 08 Mar 2005 08:29
Roro
- 08 Mar 2005 08:43
- 2 of 35
I entered the promo code and logged out and in again but my access does not appear to have changed
IanT(MoneyAM)
- 08 Mar 2005 08:44
- 3 of 35
Roro,
What happens when you try to access Level 2?
Ian
Roro
- 08 Mar 2005 08:50
- 4 of 35
ah, I have it now, thanks very much. Not quite sure how to use it but I'll give it a go.
2Bob
- 08 Mar 2005 08:54
- 5 of 35
"Here is your chance to try out our Terminal and level 2 products and experience at first hand what information is available."
Does "try out" mean view the L2 BARC demo only?
2Bob
- 08 Mar 2005 08:57
- 6 of 35
Okay. Closing the browser does not equal logging out. Works fine now.
IanT(MoneyAM)
- 08 Mar 2005 08:57
- 7 of 35
2Bob,
Can you click on log out and then log back in please?
Ian
jaffa67
- 08 Mar 2005 08:58
- 8 of 35
This is not a level 2 trial at all. Its simply a demo and I have been unable to enter an epic to view.
IanT(MoneyAM)
- 08 Mar 2005 08:59
- 9 of 35
jaffa,
I refer you to the instructions when you click through - if you log out and back in you should be able to access the system
Ian
"If you have a special Promotional Code, please enter that in the indicated field. When you have finished, click Continue.
By taking up a promotion on MoneyAM, you agree to receiving one follow up email directly relating to the additional services you have been accessing.
Please Note - You will need to log out and then log back in to your MoneyAM account for the changes to take place"
jaffa67
- 08 Mar 2005 09:01
- 10 of 35
IanT
Apologies! If all else fails, read the instructions! Now working.
Roro
- 08 Mar 2005 09:07
- 11 of 35
Ian, one of the posters asked that I turn on my email. How do I do that please?
IanT(MoneyAM)
- 08 Mar 2005 09:19
- 12 of 35
Roro,
Click on user settings when on the bulletin boards, and add an e mail address in the space provided.
Ian
Roro
- 08 Mar 2005 09:25
- 13 of 35
it already is there
IanT(MoneyAM)
- 08 Mar 2005 09:26
- 14 of 35
Then all they need to do is to click on your name and they will be able to send you a message via the site,
Ian
Wilo
- 08 Mar 2005 10:15
- 15 of 35
Hi Ian..I have entered the promo,been excepted,locked out and back in again.
I still can't gain access ?
IanT(MoneyAM)
- 08 Mar 2005 10:18
- 16 of 35
Wilo,
Your account has been upgraded this end - I have logged you out manually. Can you please try again?
If you are still having problems, can you please let me know exactly what is happening?
Ian
Wilo
- 08 Mar 2005 10:23
- 17 of 35
Still no access if I click L2 nothing happens, terminal comes up with only the trials
IanT(MoneyAM)
- 08 Mar 2005 10:25
- 18 of 35
Wilo,
If the level 2 button does not bring up a level 2 screen this is due to the fact that it works as a pop up, so you will need to enable pop ups in your browser/firewall or any other blocking software.
Can you please click on log out again and then log back in as your account is set up for the trial. Let me know what happens.
When you click on terminal does it display a page that states 'no views currently defined' or do you get a message saying your sub does not include this - if it is the first one you are accessing it correctly, and simply need to click on create a new view to get up and running.
Ian
Wilo
- 08 Mar 2005 10:49
- 19 of 35
Sorry so long...'You currently have no views defined'is the message however I had defined 2 views 'arm' and 'ari'when I clicked on them still only got 'vod'
and the other page..Turned off pop up..still no joy with L2..
wilo
IanT(MoneyAM)
- 08 Mar 2005 10:52
- 20 of 35
Wilo,
I will E mail you as I may need to log in as you to take a look.
With regrad to terminal when yuo click into your new view, can you then click on the little spanner icon in the top of any of the frames - this should bring up a new menu which you can then customise to the view of whichever stock you want.
I will mail you,
Ian
Wilo
- 08 Mar 2005 10:57
- 21 of 35
Ian The 'little spanner' did the trick..Sorry still can't access L2