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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 25 Oct 2005 09:30 - 3861 of 7315

qwento,

We will look into it,

Ian

IanT(MoneyAM) - 25 Oct 2005 09:31 - 3862 of 7315

Qwento,

refresh and it should be gone,

Ian

Photomad - 25 Oct 2005 09:32 - 3863 of 7315

Thanks Ian

qwento - 25 Oct 2005 09:43 - 3864 of 7315

Problems with LLOY sell side now - seems you can't win this morning !

IanT(MoneyAM) - 25 Oct 2005 09:44 - 3865 of 7315

qwento,

I will get Jonathan to investigate,

Ian

IanT(MoneyAM) - 25 Oct 2005 09:46 - 3866 of 7315

qwento,

Refresh and it will be gone

Ian

Photomad - 25 Oct 2005 09:47 - 3867 of 7315

Sorry Ian but BP. also has a rogue order on the sell side.
P

IanT(MoneyAM) - 25 Oct 2005 09:50 - 3868 of 7315

Photo,

Please accept my apologies if you refresh this should be gone,

Ian

Photomad - 25 Oct 2005 09:54 - 3869 of 7315

Thanks once again Ian

qwento - 25 Oct 2005 10:22 - 3870 of 7315

RDSB sell side rogue orders

IanT(MoneyAM) - 25 Oct 2005 10:24 - 3871 of 7315

qwento,

I will get Jonathan to remove them,

Ian

Roro - 25 Oct 2005 10:28 - 3872 of 7315

all the stocks on my watchlists have disappeared. I have pressed refresh but it did not help

IanT(MoneyAM) - 25 Oct 2005 10:28 - 3873 of 7315

qwento,

we are going to do a restart to clear this problem.

IanT(MoneyAM) - 25 Oct 2005 10:29 - 3874 of 7315

roro,

can you try again in a new browser?

Ian

Roro - 25 Oct 2005 10:31 - 3875 of 7315

solved thanks

maddoctor - 25 Oct 2005 10:33 - 3876 of 7315

Ian , market scan , winners and losers seems to be stuck on yesterdays numbers

IanT(MoneyAM) - 25 Oct 2005 10:34 - 3877 of 7315

maddoctor,

I will get the tech boys to take a look,

Ian

IanT(MoneyAM) - 25 Oct 2005 10:36 - 3878 of 7315

maddoctor,

I have just a look at the gainers and losers and they seem to be fine can you tell me what the top 3 gainers are on your screen?

maddoctor - 25 Oct 2005 10:39 - 3879 of 7315

Ian , notice you have had a few restarts this morning , maybe its me thats stuck
anyway . fap ,det,cpm

IanT(MoneyAM) - 25 Oct 2005 10:40 - 3880 of 7315

maddoctor,

Those are the correct ones - it looks like you were viewing a stale page - should be fine from now on in

Ian
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