If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

greek,

We are on it,

Ian

Thanks Ian,

Do you ever sleep?

:)

Greek,

can you try restarting your machine and let me know what happens pelase?

Ian

If anyone is still having problems - please close down your machine and restart it, then log in and try again. We have restarted the streaming services, but unfortunately, data prior to the restart will have been lost. as more data comes in the figures will populate.

Ian

Ian,

Now working fine.

Thanks.

Thanks Ian. Back on again.

Greek,
He doesn't sleep. He has downtime for essential maintainence.
Alan

Alan,

That explains it. I read somewhere IAN is actually a none humanoid. A bit like DATA in Startrek.

Sorry Ian, couldn't resist the opening.

does not compute! :)

We seem to have had an intermitent outage. Apologises

andy do you deal with siimply chart problems?
when i try to update for fri 29th the data update box says updates are complete, but the last completed update i have is for thur 28th.
could you please advise
many thanks.

Jkd,

I will get James who deals with Simply Chart to take a look into this.

Ian

Is it just me ?

I keep getting the following error when obtaining a Quote or selecting the Market Scan - in fact, I get it whatever I do apart from viewing the bulletin boards.

Line : 2 Error : Unterminated String Constant

All pages display OK apart from the above error.

To make matters worse the annoying full screen ad that appears is also giving a server timeout error.

qwento,

I will take a look,

Ian

qwento,

I have just had a look at quote and market scan and around the rest of the site, and I cannot reproduce this. I will speak to the tech guys to see if they can shed any light on it.

Ian

qwento,

Alex has adked if you can send a screen shot of it to me ian@moneyam.com we will then take a look into it.

Ian

Ian,

First of all Happy New Year to all (crawl, crawl, brownie points for the future).

Any idea why an RNS re Deltex (DEMG) released at 0702 today is not showing on Stockwatch.

RNS Number:8679O Deltex Medical Group PLC 03 January 2007.
Thanks Greek.

greek,

I will take a look,

Ian

greek,

It is an RNS reach story which is a PR service offered to companies by RNS, which allows them to make PR announcements. We do not carry RNS reach.

Ian

Ian,

OK,Thanks for that.

Sorry re the misunderstanding.
Greek.

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