If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Neil,

This has occured since the LSE made their upgrades last friday. essentially, NMS is being discontinued and the figure will be replaced by something which the LSE is calling EMS (Exchange Market Size). We are in discussions with our suppliers about a timescale for implementing this.

Ian

Thanks Ian.

switching between tocks on Level 2 is very very slow - taking 30 to 45 seconds just to switch

bhunt,

we have just had an issue back end which is causing this slowness, we have just done a few restarts and all shoud be back to normal in a few minutes,

Ian

I don't seem to be able to raise the L2 page at all.

ok - cos its gone altogether now

bhunt,

Apologies for that can you close your browser and try again please?

Ian

just bought some MDST but no data feed on level 2. A poster on advfn has said he contacted you about this over 30 mins ago. Any chance we can have level2 on this please. Regards.

dave,

yes I was contacted I have referred it to our feed supplier and I am waiting to hear back from them. I will let you know as soon as I have any news.

Ian

ok thanks.

I'm still getting slow or no response from L2. Logging out and closing the browser does nothing to rectify.

Is there something else that I could try?

Chea,

Please bear with us, we are looking into it now.

Karl.

shocking that after 3 days still no level 2 data for MDST. Getting worse this service not better.

dave,

again please accept my apologies for this, I am still awaiting a response from our suppliers and will chase them on this.

Ian

Just to let you know IanT that everything is working just fine this end !!!

ok

BA chart seems to be a day behind Ian.

stan,

can you make sure you have the plot todays intraday box ticked please as it looks fine here. This is just above the draw chart button.

Ian

Ah yes, sorry my mistake Thanks.

Ian

Could you look at the charts section please. Powerflute (POWR) - a chart appears on the basic charts section but not the intra day - instead there is a message 'POWR not found!'

Many thanks

Andrew