andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
IanT(MoneyAM)
- 17 Sep 2007 13:59
- 6281 of 7315
Chea,
Apologies - this is linked to the previous problesm we have been having we are working on a solution and hope to have the irritation sorted out before too long.
Ian
Chea
- 17 Sep 2007 14:04
- 6282 of 7315
Ian,
OK, thanks. Just seemed worse than usual today.
Looking forward to the solution :-)
Chea
kimoldfield
- 17 Sep 2007 16:28
- 6283 of 7315
When I saw this:- 'Service Temporarily Unavailable' I thought I had logged on to NRK's website!
CC
- 18 Sep 2007 07:53
- 6284 of 7315
closing prices on stockwatch are all wrong. Showing the day before yesterday's prices not yesterdays
IanT(MoneyAM)
- 18 Sep 2007 07:54
- 6285 of 7315
CC,
We will take a look,
Ian
Graeme Dickson
- 18 Sep 2007 08:03
- 6286 of 7315
Ian - New issue today 'KURAWOOD' EPIC 'KURA' - Can't get it on MoneyAM?
IanT(MoneyAM)
- 18 Sep 2007 08:05
- 6287 of 7315
Graeme,
I will speak to our suppliers
Ian
Kayak
- 18 Sep 2007 08:10
- 6288 of 7315
Share streaming charts aren't streaming, the FTSE is though.
IanT(MoneyAM)
- 18 Sep 2007 08:11
- 6289 of 7315
Kayak,
James taking a look,
Ian
IanT(MoneyAM)
- 18 Sep 2007 08:16
- 6290 of 7315
Kayak,
They should start to update from this point,
Ian
Kayak
- 18 Sep 2007 08:17
- 6291 of 7315
yes fine now thanks.
Toya
- 18 Sep 2007 08:19
- 6292 of 7315
I'm getting the following error message when I try to go to 'QUOTE':
"DB Error: insufficient permissions".
Have tried to Log Out and back In again, but still not working!
IanT(MoneyAM)
- 18 Sep 2007 08:20
- 6293 of 7315
toya,
Aplogies - we will get onto it,
Ian
sealed
- 18 Sep 2007 08:24
- 6294 of 7315
L2 is showing the mid for:
NRK 310.13 -127.88 (-29.2%)
AL. 748.74 -123.25 (-14.15%)
IanT(MoneyAM)
- 18 Sep 2007 08:26
- 6295 of 7315
sealed,
This is linked to a closing price issue we have we are taking a look at it now,
Ian
IanT(MoneyAM)
- 18 Sep 2007 08:27
- 6296 of 7315
toya,
Quote should now be working,
Ian
Dil
- 18 Sep 2007 08:28
- 6297 of 7315
My non streaming percentage % change is wrong , probably to do with your closing price issue but can you confirm the prices are correct.
Cheers
Kayak
- 18 Sep 2007 08:28
- 6298 of 7315
Got a couple of Service Unavailables earlier just so you know.
IanT(MoneyAM)
- 18 Sep 2007 08:30
- 6299 of 7315
Dil,
Yes it is related to that issue - the mids will be correct however.
Kayak,
Thanks,
Ian
Graeme Dickson
- 18 Sep 2007 08:52
- 6300 of 7315
Ian - % change column on stockwatch list showing stocks that are down when they should actually be up. Can we get this sorted ASAP please.