Greystone

For virus problems I can't stress this site enough for great help. You have to register, but it's free, and takes you through it all step by step until you're up and running.

http://boards.cexx.org/index.php?PHPSESSID=8bb1d5bc32bedb408e2c478bf5c665cc&

TOK, what changes were made? Did you get the external wire to visit you modem first before trailing round the house because I think that's what I need to do.

Not sure if this is the sort of problem I can get help with but would be grateful for any advise. The microphone on my logitech web cam cuts out when using skype I have downloaded latest software and moved USB ports but no joy.

Seymour - Yes, that's what he did. The master socket was downstairs but he made the socket in a bedroom/office as the master. Connectivity was dropping several times a day but all OK now. But nobody has come up with any suggestions as to how to re-configure the router.

TOK, not sure but this site looks potentially helpful:

http://www.kitz.co.uk/adsl/MTU2.htm

TOK, I'm not sure how you're getting those speeds but you need to look at the router status page and get the physical speeds that it is connecting at (it sounds like you're looking at the thoroughput given by speed tests). If you do that, also note down the values it gives for downstream attenuation and noise ratio.

In any case doing what he suggests cannot be done on the router, though depending on what you find when you look at the speeds your ISP might be able to help.

Kayak Today is a good day: Speedtest.net shows 1216/382 and the Router Manager shows 1696/448. Not worth mucking about with, I suppose.

Seymour - Thanks for the link. Looks a bit complicated for me but I'll study later.

Thanks to you both

Kayak - Forgot the other bits of info. Attenuation is 61db down and 31.5db up. Noise margin is 15.2db and 18db.

As for getting BT to help, well, nuff said.

TOK those are not bad values at all given the distance you are from the exchange. 448 is as high as it gets on the upload. You could conceivably get BT to put you on a fixed 2048/256 or 1024/256 connection but you would really only want to do that if you get instability, e.g. disconnections. You might get them if your downstream noise margin starts getting below 10.

Well I lived with my new ASUS for justover a week.
After persistent hanging within windows e.g. trying to open control panel and also on IE7 in opening new browser windows I did sucessive system restores right back to the day it arrived - no joy so in the end a full reinstall of XP was necessary and of course back to square one with transfer of all my Outlook and My docs etc.
Today at a clients the touchpad mouse threw a wobbly due to the adjacent BBC radio mast and was unusable. My old HP had some small instability at this client's but still worked. Also the HP picked up a weakish wireless access point without difficulty. The ASUS couldn't even see it. It is faster but with 4x ram and a faster duel core processor that isn't a surprise. The built in web cam is handy but overall a very disappointing experience and if it wasn't for the data/install aggro involved I'd send it back whence it came. :-((

still no news on sp1 for Vista - anybody heard anything?

Bit of a nightmare morning. Any suggestions welcome:
Am running Windows XP on a laptop. Also AVG, ZoneAlarm & Adaware.
Went on to the Windows update site for the latest updates. It prompted me to download the Genuine validation Tool (which I thought I already had as regularly download updates), which I did. Then downloaded 4 security updates & 1 IE cumulative update. No problem, then rebooted.
Then went on to the Net & having looked at MoneyAM baords, went on to goldoilplc.com website which loaded the home page & then immediately froze, with a toolbar request asking me if I wanted to accept & download a Microsoft Data file (at this point I could hear the processor working flat out). I didn't download it but manually shut down & rebooted. Then I ran AVG which found Virus JS/Psyme which it deleted from the Temporary Internet File. I also ran Adaware which found 4 corrupt registry files which it deleted & also 2 files which it said it couldn't delete. These files were C:\windows\system32\wsnpoem\audio.dll and also same file name but video.dll
I tried to find them manually but am unable to find them.
The end result is my machine is working again, but mysteriously the history file has been deleted, but otherwise no problems so far.
Does anyone one know if this particular virus is a bad one, or if the windows files above are genuine windows or corruptions, please?

This is the technical spec on the above virus. I'm none the wiser!!!
"Troj/Psyme-AN is a JavaScript downloader Trojan (usually HTML-based) which exploits the ADODB stream and CODEBASE vulnerabilties associated with certain versions of Microsoft Internet Explorer to silently download a file from a remote website to the affected computer and run it.

When Troj/Psyme-AN is run on Windows 95 or Windows 98 it tries to download and run an executable via the CODEBASE attribute of an object element.

When run on Windows NT, 2000 or XP Troj/Psyme-AN first uses the ADODB Stream exploit to download the remote executable to C:\Program Files\Internet Explorer\.exe where is a random character string consisting of 1-8 random characters (typically 8 characters) within the range A-Z. It then tries to execute the downloaded file via the CODEBASE exploit.

Troj/Psyme-AN can arrive on the computer via HTML pages containing a link to an infected page. "

HARRYCAT
Im no expert but you could try downloading and running SpybotS&D.
I replaced Adaware with SuperAntiSpyware, as it picked up bugs
missed by Adaware.
Also have SpyWareBlaster loaded.
mac
PS All free.

Thanks. Have now downloaded & paid for Xoft which has found the bugs & quarantined them, but when I run Ad-Aware again it says they are still there!
Have sent e-mail to Xoft tech dept, so hopefully will have answer soon.

Is it possible to firewall a phone socket?

Why? Are you trying to stop the mother-in-law calling? :-)

Na, I'm trying to cheekily set up my broadband on my laptop at work. All the lights are on as say should be but no joy.

Not sure what you're trying to do exactly, do you mean that you have had broadband connected on a socket at work and you are trying to get it to work through a router?

I ave bought (another!) new laptop.
2 trouble free weeks and its fooked!
It did an overnight auto update 2 days ago, ever since then iv'e been getting error messages.
If you look under "view text" it always says this...

C:/DOCUME1/NEILJE1/LOCALS1/Temp\a33c_appcompat.txt

(with a few squiggles in it, that havent got a key for)

Help! I have sent (reported to Microsoft) 100s of them over the past 2 days but nothing changes.

Thanks.
d.