If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

10 more dearer BUT they also include plusnet quotes as well. Very good and a lot more detail.

All,

Please accept our apologies for the issues we are currently having with the streaming data. We are working along with our suppliers to resolve this and hope to have the situation fixed as soon as possible
Ian

cheers ian.

......incorrect cyberraja advfn charge 40 a month - that's double what moneyam charge.

......plusnet????

jam.. 29+vat

jam

http://www.advfn.com/p.php?pid=prodmatrix&access=LSE_L2!LSE_L2_UL!ENHANCED_L2!ADVANCED_L2

One of the interesting differences between ADVFN and MoneyAM is that you can't mention MoneyAM on an ADVFN BB -- references to MoneyAM are automatically edited. At least here you can say what you like without the, er, "Burmese" approach . . .

LOL.. true MightM

......correct cyberraja. apology extended.

I've recently been looking at Barclay's proffessional L2 platform. I little expensive but does anyone have any eperience of their service?

2 bloody hours. Rubbish, utter rubbish.

......DBennett, deal more than once a day (75 per quarter) and it's free. as you can see here

DBennett09 - in my opinion it's dreadful. I've had it free for a long time because I trade a lot with them, but in my experience the software's quirky, slow and prone to errors. I load it up from time to time to see if it's as bad as I remember it and it always is. Haven't tried it since they rebranded it but there was another complaint about it on TMF the other day so it doesn't look as though anything's improved. Maybe it's OK if you're getting it for free but I wouldn't pay for it personally.

I wonder if Mervyn would spot the "moral hazard" here.

Unless Comstock and MoneyAM are financially penalised for outages,(i.e. Comstock don't get paid on any day where they are responsible for an outage and likewise we don't get charged by MoneyAM) there is little incentive for either of them to improve the situation.

There also appears to be a serious issue at MoneyAM in that when there are system issues prior to opening there often doesn't seem to be anyone available to deal with it, suggesting that MoneyAM starts up on autopilot, or is reliant on a single individual turning up on time.

All,

Comstock believe that they have isolated this issue and they believe it may be an issue with a fibre optic cable - they are working on this as we speak, and I will update you when I have more,

Ian

Many thanks, I'm looking for L2 where I can trade off the same screen. Currently using MAM L2 and trading with Selftrade. Bit of a pain when you're trying to get in and out of a stock quickly to find Selftrade has logged you out !! lol. Need to improve this efficiency!

DB, I think you can change the logout time with Selftrade

http://www.alexa.com/data/details/traffic_details?url=www.moneyam.com

Easy to see why it's dropped off so much over the last 18months

DB - yes you can change the logout time with Selftrade - I asked them to change it to a couple of hours a few years back and that's what I'm still on. Unfortunately I never managed the same trick with Barclays Stockbrokers (BSL), although it's fairly clear to me from the conversations I've had with them that their IT people are operating beyond their level of competence, which is probably the root cause of many of BSL's reliability problems. I think that the dog BARX platform is actually a rebranded Digital Look system having said though, so I don't know who's to blame for the reliability problems there.