andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
Kayak
- 24 Feb 2004 21:29
- 1741 of 7315
also... not all thread titles in the index are becoming underlined when the cursor is placed over them. It seems to be related to the presence or otherwise of something in the final column, but not quite that straightforward.
Haystack
- 24 Feb 2004 22:30
- 1743 of 7315
On ADVFN (which I still frequesnt as much for back up as for anything else) they have a system where the thread title chnge colour if they are thread that you have read already. The color is also different if you have read it before, but there are new posts on that thread. The colour is fainter if there are no more posts to read and darker if there are new posts. The thread titles are normally blue when you haven't read them. The opther two colors are a mystery to me as I am colour blind. I can see a definite difference in intensity. If it is a thread that I have created then I see it as a very bright colour. Maybe it is a different colour if I have created a thread and thwere are unread posts on it. I can't remember. I have created one to test it. I will wait to see if anyone adds to it.
Kayak
- 24 Feb 2004 23:06
- 1744 of 7315
This is a thread which has never been read (#2930A5, mid blue to most of us)
This is a thread which has been read but which has new posts (#000000, black)
This is a thread which has been read and has no new posts (#7B7D7B, grey)
This is a thread which I created (#29AA31, bright green)
maddoctor
- 24 Feb 2004 23:19
- 1745 of 7315
I have colour problems as well and the blue bands don't seem to help but make things worse.prefer black writing only
Sonofagun
- 25 Feb 2004 00:10
- 1747 of 7315
Better for me (Not such an old fart then!)
Don't be so proud-Just copy ADVFN's monitor colours & fonts & I'm yours-hell it hurts to pay them 1 cent but the design is miles ahead of AM's-you just know what's happening-there's no patent on it:)
BrianTrayda
- 25 Feb 2004 08:15
- 1748 of 7315
Terminal L2 pane and quote pane give below on multiple PCs. News and charts not showing.
500 Servlet Exception
java.lang.NullPointerException
at com.deltastream.stocks.StockQuoteManager.loadQuotes(StockQuoteManager.java:72)
at com.deltastream.stocks.StockQuoteManager.loadQuotes(StockQuoteManager.java:56)
at com.deltastream.stocks.StockQuoteManager.loadQuote(StockQuoteManager.java:48)
at com.deltastream.level2.struts.Level2Action.validEpic(Level2Action.java:232)
at com.deltastream.level2.struts.Level2Action.perform(Level2Action.java:98)
at com.deltastream.access.ActionWithLoginCheck.perform(ActionWithLoginCheck.java:73)
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1787)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1586)
at org.apache.struts.action.SecureActionServlet.process(SecureActionServlet.java:97)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:315)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:346)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:274)
at com.caucho.server.TcpConnection.run(TcpConnection.java:139)
at java.lang.Thread.run(Thread.java:536)
Seymour Clearly
- 25 Feb 2004 08:15
- 1749 of 7315
L2 giving me this today:
500 Servlet Exception
java.lang.NullPointerException
at com.deltastream.stocks.StockQuoteManager.loadQuotes(StockQuoteManager.java:72)
at com.deltastream.stocks.StockQuoteManager.loadQuotes(StockQuoteManager.java:56)
at com.deltastream.stocks.StockQuoteManager.loadQuote(StockQuoteManager.java:48)
at com.deltastream.level2.struts.Level2Action.validEpic(Level2Action.java:232)
at com.deltastream.level2.struts.Level2Action.perform(Level2Action.java:98)
at com.deltastream.access.ActionWithLoginCheck.perform(ActionWithLoginCheck.java:73)
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1787)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1586)
at org.apache.struts.action.SecureActionServlet.process(SecureActionServlet.java:97)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:315)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:346)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:274)
at com.caucho.server.TcpConnection.run(TcpConnection.java:139)
at java.lang.Thread.run(Thread.java:534)
Seymour Clearly
- 25 Feb 2004 08:17
- 1750 of 7315
Snap!
The Other Kevin
- 25 Feb 2004 08:18
- 1751 of 7315
No Level 2 here.
kyoto98
- 25 Feb 2004 08:19
- 1752 of 7315
Trying to alter a watchlist and I get the following message:
The following stocks were not recognised, or are not available live on your current subscription level: BARC,HBOS,PON
And it keeps sending me back to the homepage when I switch portfolios.
IanT(MoneyAM)
- 25 Feb 2004 08:21
- 1753 of 7315
Guys,
We are looking into this.
Ian
Supertourer
- 25 Feb 2004 08:23
- 1754 of 7315
Ditto on L2 here!
IanT(MoneyAM)
- 25 Feb 2004 08:25
- 1755 of 7315
Guys,
we have had a slight technical issue which should now be reolved can you close the browsers and restart them and you should now be able to access.
Please let me know if you have any further problems.
Apologies for the inconvenience.
Ian
ricardopage
- 25 Feb 2004 08:32
- 1756 of 7315
streaming prices still not working for me.
Not connecting and a red traffic light.
IanT(MoneyAM)
- 25 Feb 2004 08:36
- 1757 of 7315
ricardo,
I have just replied to your E mail, but to let you know, could you close your browser and log back in - this should clear the problem at your end.
The streaming services are now working finr, but you are seeing a problem caused by the issue we had earlier.
REgards
Ian
ricardopage
- 25 Feb 2004 08:41
- 1758 of 7315
I've done that about four times.
Still not working.
IanT(MoneyAM)
- 25 Feb 2004 08:47
- 1759 of 7315
ricardo,
as I said the streaming services are now working fine - I know it is an inconvenience, but could you restart your pc and try again?
Many apologies for this.
Ian
ricardopage
- 25 Feb 2004 08:49
- 1760 of 7315
I have rebooted and it is still not working, I have also cleared my browser cache, history etc etc.
All other sites with prices work, it is not a problem my end.