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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Robb - 22 Mar 2004 15:23 - 1841 of 7315

Can someone pleeeese get rid of the click click bloody click from the cmc advert. Its just taken me 15mins to find out where the hell its coming from.

No sound on adverts



edit - errrr........... polite request please :-)

DocProc - 22 Mar 2004 15:28 - 1842 of 7315

Hmmm?

'Over the road' the Thread list appears in two stages:-

1. Double spaced list, which then quickly changes as
2. Single space list appears.

This probably makes it seem quicker appearing and so it doesn't create an issue. This makes it appear to you as though it must be your modem/machine causing the problem.

Interesting, eh?

I take your point.

TullettJ (MoneyAM) - 22 Mar 2004 15:35 - 1843 of 7315

DocProc,

There may be something I can do with the way the page is rendered so that is starts when the data is streaming to the browser rather than waiting till it has everything and then rendering it.

Removing the table would be a great way, but im not sure how possible that will be.

I will add it to my list of investigations to do on the BB.

J.

Kayak - 22 Mar 2004 16:04 - 1844 of 7315

Jon, unfortunately for your theory I'm on ADSL and also get the symptoms Doc describes. Firstly there is often a wait after the headers and before the body of the BB index, and secondly the strange lines on Croc's header (which I think are due to some bit of Java or whatever in his header).

However there are also many cases where the wait is before anything is displayed, i.e. with a white screen.

Generally speaking even though the ping from me to you is around 13ms the pages load much more slowly than, dare I mention them, no I don't :-0

TullettJ (MoneyAM) - 22 Mar 2004 17:00 - 1845 of 7315

Kayak,

Im not saying there isnt a problem, I am just pointing out that any delay that a 56k user experiences isnt just due to that possible problem...

The way tables are rendered in certain browsers can cause the white screen.

Ill try and start investigating the problem later this week.

J.

Kayak - 22 Mar 2004 18:56 - 1846 of 7315

INDU is not streaming since 18:15 ...

Martini - 22 Mar 2004 19:14 - 1847 of 7315

K yep also the nas has stopped - have let them know

Sonofagun - 22 Mar 2004 19:43 - 1848 of 7315

My money's on Kayak:))

DealerDaveT - 23 Mar 2004 10:15 - 1849 of 7315

is there a rogue order on astra(azn)2532 they are quoted as 2530/2534

DealerDaveT - 23 Mar 2004 10:21 - 1850 of 7315

sorry refreshed screen and gone

IanT(MoneyAM) - 23 Mar 2004 10:23 - 1851 of 7315

Dealer,

I can't see any rogue order matching this - can you rerfresh your screen to see if it is still there and if so can you tell me the time it has?

Ian

PW Carnell - 24 Mar 2004 08:15 - 1852 of 7315

Keep getting connnection lost on l2

IanT(MoneyAM) - 24 Mar 2004 08:16 - 1853 of 7315

PW,

There is slight problem at the moment which is affecting some of our level 2 customers - we hope to have this reolved shortly.

Ian

IanT(MoneyAM) - 24 Mar 2004 08:23 - 1854 of 7315

The issue which was affecting some of oue L 2 clients has now been resolved - if your L 2 is still not connected, please close down the browser and re open - this should clear any residual problems.

Ian

Kayak - 27 Mar 2004 11:15 - 1855 of 7315

The problem with pound signs and apostrophes coming out as question marks has returned, not here but with a number of other posters, including your very own PJacobs, see poker thread. I seem to remember it was a misconfigured server somewhere?

IanT(MoneyAM) - 27 Mar 2004 13:52 - 1856 of 7315

Kayak,

I have seen this on Pauls poker thread - I am not in the office at th moment, but I will get the tech boys to take a look.

Ian

TullettJ (MoneyAM) - 27 Mar 2004 15:03 - 1857 of 7315

Kayak,

Arse.

note to self: find out why /etc/environment isnt being loaded for all users.

fixed tho, thanks for pointing it out!

J.

Maggot - 31 Mar 2004 09:49 - 1858 of 7315

Moneyam. The April calendar, accessed via Research, is misleadingly headed MAY and has 31 days in it! Worked out what it was, but it will confuse anyone going to it for the first time.
Regards.

IanT(MoneyAM) - 31 Mar 2004 09:50 - 1859 of 7315

Maggot,

Thank you for bringing this to our attention - I will get Geoff to take a look.

Ian

Maggot - 31 Mar 2004 12:15 - 1860 of 7315

Ian. The ex-div date of April 7 for DVSG is now wrong - the company issued a statement on Feb 26 saying it should be April 14 (got thjis from the news on the 'Quote' page).
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