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Page initially shows Dell UK Portal     

mpw777 - 27 May 2007 19:10

When I log into Windows Internet Explorer my screen shows a Dell UK Portal page . After a key stroke I can achieve the desired Google Page which I always had until very recently
Clearly something has happened so that Dell over-rides Google or is it the case that the software had Google over-riding Dell and something has happened so that the over-rider has been cancelled with the result I am initially stuck with the unwanted Dell
My knowledgeable IT person has not been able to solve the problem
It beggars belief that i am the only person who has been hit...so someone out there may have the answer for the benefit of myself and possibly others
My Thanks

HARRYCAT - 27 May 2007 19:32 - 2 of 5

I assume you have done the obvious:
Go to control panel, internet options & on the 'general page' you should see your home page http: address.
You can modify this by setting your own home page which should override the default setting.

mpw777 - 27 May 2007 20:05 - 3 of 5

HARRYCAT
thanks for your prompt suggestion which i have tried without success
My in-house lady will, however, go through your suggestion on Tuesday when she may achieve the right result ..as i am still in Primary Class

HARRYCAT - 27 May 2007 21:55 - 4 of 5

No problem.
If the above doesn't work, it may be for other reasons.
Try the following, having first tried the above:
Control Panel, Internet options, General page, delete cookies button. Delete.
Then, go in to 'my Computer' on your start up screen. Then C drive (or whatever your main drive is called), then 'Windows' (it may prompt you to show files, or caution you that changing settings may affect performance). Show files. Then doulble click 'Offline web pages' & delete any entries as shown on screen.Then go back and set your home page as per my post #2.

Kyoto - 28 May 2007 12:30 - 5 of 5

mpw - I think you may have fallen foul of this:

Google-Dell browser tool 'spyware,' charges OpenDNS founder
Google & Dell's Revenue-Generating URL Error Pages Drawing Fire
Google turns the page in a bad way

When I first read about this nobody could figure out how Dell and Google were overriding IE's customer settings to prevent changing the homepage and doing the error redirection. The thinking was that Dell were attaching a system (DLL) file to IE but it's not one that anti-spyware programs pick up and nobody knew what it was called. Maybe there's a solution in the more recent news above or failing that further Internet searches may yield something. Alternatively, there's always Firefox.
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