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MoneyAM customer support phone line issue     

IanT(MoneyAM) - 19 Jul 2011 08:51

All,

we are currently having an intermittent problem with our customer support line - if you have an urgent issue, please e mail support@moneyam.com.

we have reported the issue to BT who are investigating

Regards

Ian

Fred1new - 19 Jul 2011 08:58 - 2 of 6

Are you being hacked?

ExecLine - 19 Jul 2011 09:10 - 3 of 6

If you are being hacked:

1. Change the VoiceMail PIN

If you have got an old phone or phone contract, then there's a good chance that your service provider originally set your voicemail up with their standard pin 1234, 0000, 4444 etc. Therefore if a hacker called you when your phone was engaged, they would simply have to enter your service provider's standard pin and they would have free reign over your inbox. It's been suggested that this is how the majority of the celebrities' phones were hacked.

(Although it is/was illegal, it was so simple to do, it was 'fair game', if you ask me)

2. Take the batteries out temporarily.

No one can hack a phone that doesn't work.

Fred1new - 19 Jul 2011 09:14 - 4 of 6

Exec,

As I don't work, I am glad I am also safe.


8-)






IanT(MoneyAM) - 19 Jul 2011 09:29 - 5 of 6

we now seem to be able to receive and make calls, so it looks like it is resolved, but we are still waiting to hear back from BT to confirm that so if you do call and have an issue, please drop us an e mail

Ian

MightyMicro - 19 Jul 2011 15:36 - 6 of 6

Exec: the voicemail doesn't need to have a working phone - you just call the mobile number from a landline and it'll go to voicemail.
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