hold sky shares .......have had no sky service now for a week and have tried to get thro to thier cust service service and get told a wait of 65 minutes and thats a improvement as normaly get cut off or engaged tone

I only have it for the sports. Everything else is a pile of crap including the company.

MS

its getting better now only 57minutes wait ...anyone got a direct no or any other no to contact anyone

biffa

not a fan of the company at all but dependent on them to trade on betfair. Their customer service is appalling and they abuse their position as they effectively have a monopoly. Will be interesting to see if the amalamation of Telewest and NTL provides a decent alternative (though im not holding my breath). The big problem is both they and sky are trying to look into other revenue streams - ie offering tv, telephone, broadband and even mobile phone in 1 package rather than focussing on their core business of tv.

also not a fan of the shares as i think they are overpriced and based on perfection from the company and this will not be possible with the current management and also competition rulings from Europe regarding some of their dominant positions (especially in terms of sports rights). they are very cash generative, but then they need to be to service the debt.

have had no sky service now for a week

Have you paid the bill?

:o)

direct debt ,it says not recieving sat signal been on hold now since 6.30 i will cancel direct debt and wait for them to call me......... bet it wont take long

still on hold ...........this company is crap

biffa ,try this ,when your told to select an option E.G.press 1 for or 2 for ,,,try pressing ,Hash ,hash ,it may cut you off but on a lot of these it jumps you to the front of the queue ,i do it all the time it confuses the system .....

If you don't like SKY and think their service is shite then simply throw your sky box out of the window, cancel your subs and stop whinging.

Failing that unplug everything wait a sec then plug back in (works on chipped boxes)....

If you ring ANY line with multiple choices, merely press Zero half a dozen times, you will be transferred to an operator- now they may be in somewhere awful like Glasgow and unable to speak English (no racism there, you see they speak Scottish- totally foreign), ask them to repeat their greeting---

"Halloooaaw! arm Awndee, vvit cawn ahh dee fey yee taydayahhh, caaan ahh bee afff heaaalllpphh"

then ring off!!!

got thro 3 hrs later .to be told anyone with a panasonic box will not get proper service as sky have got a tech problem and they are working on it woopee