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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

TullettJ (MoneyAM) - 25 Feb 2004 16:33 - 1773 of 7315

Haystack,

Actually, scrap that. I *do* have four colours.

Will be Cyan for unread
bright pink for read
green for read, but with more to read
white for owner

I hope that will be ok
J.

Martini - 25 Feb 2004 16:38 - 1774 of 7315

My L2 has been very unreliable all day had " trying to connect" for most of afternoon.

TullettJ (MoneyAM) - 25 Feb 2004 16:47 - 1775 of 7315

Martini,

We are aware of this and will be rolling back to a previous version of level2 tonight, so you should have the same problems again.

J.

Martini - 25 Feb 2004 16:53 - 1776 of 7315

Thanks J
M

Roughride - 25 Feb 2004 17:58 - 1777 of 7315

any idea where the monitors have gone?

RB

TullettJ (MoneyAM) - 25 Feb 2004 17:59 - 1778 of 7315

Roughride,

Monitors?

Roughride - 25 Feb 2004 18:16 - 1779 of 7315

Sorry, my fault I think, they were grey but now back, think the computer was playing up, OK now that i have rebooted

TullettJ (MoneyAM) - 25 Feb 2004 19:15 - 1780 of 7315

Roughride,

glad to hear it.

J.

Spaceman - 27 Feb 2004 09:28 - 1781 of 7315

500 Servlet Exception
java.lang.NullPointerException
at com.deltastream.bboard.servlet.EditPost.serviceCitiWatch(EditPost.java:92)
at com.deltastream.bboard.servlet.EditPost.service(EditPost.java:49)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:315)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:346)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:274)
at com.caucho.server.TcpConnection.run(TcpConnection.java:139)
at java.lang.Thread.run(Thread.java:536)

Just got the above when updating a comment in the traders thread.

IanT(MoneyAM) - 27 Feb 2004 09:30 - 1782 of 7315

Spaceman - Jonathan is just looking into this many apologies.

Ian

TullettJ (MoneyAM) - 27 Feb 2004 09:33 - 1783 of 7315

Spaceman,

Can I please have what post number it was, then I can investigate further.

Thanks,
J.

Spaceman - 27 Feb 2004 09:39 - 1784 of 7315

J it was editing post 51 in the traders thread.

The BB is slow agin now, I just had a refresh fail, it went to a blank page and very slow updates on another.

TullettJ (MoneyAM) - 27 Feb 2004 09:51 - 1785 of 7315

Spaceman,

The BB is refreshing very quickly here for me. I did just run a huge query which may have slowed it for a couple of minutes.

Can you try editing that post again and let me know what happens?

Thanks.
J.

Spaceman - 27 Feb 2004 09:54 - 1786 of 7315

J, yes its fine now added a comment, I had edited it since I got the java error and that was OK as well. Also speed now fine.

BrianTrayda - 27 Feb 2004 09:55 - 1787 of 7315

JT - once I get to the front of the site queue the BB does load quick (ie: the page snaps into place). Alas, getting to the front of the queue is still a slow process, including getting to the logon page and moving on from it.

TullettJ (MoneyAM) - 27 Feb 2004 09:57 - 1788 of 7315

BrianTrayda,

Sorry, im obviously have an extremely thick day:
queue?

BrianTrayda - 27 Feb 2004 10:14 - 1789 of 7315

JT: Nowt else to call it.From the time I click on something to the point of getting a flicker of a response. Whether is overburden IP connections, overburden processor or whatever it means a "queue". When I use the site in the late evening everything is zippitydoodah.As I said, the BB thread list now draws rapido ONCE an initial response is obtained.Conclusion: Change QUEUE to another word, but the implication is the same.

Spaceman - 27 Feb 2004 10:20 - 1790 of 7315

J, BT is describing exactly the symptoms that I get al the time I know how he feels.

Kayak - 27 Feb 2004 10:24 - 1791 of 7315

Sometimes the style sheets don't load properly, I don't know if that's a pointer to the issue or a related one.

TullettJ (MoneyAM) - 27 Feb 2004 10:28 - 1792 of 7315

BrianTrayda,

ok, I understand now.

It is an odd problem becuase I get the connections quick and fast.

I take a look at the tcp queue on our app servers and see if I can tweak that.

It cant happen till after 16:30 tho...

J.
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