If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

http://www.moneyam.com/InvestorsRoom/ShowPostList?fID=1&tID=2562

This has probably been mentioned many times, but the bulletin board search by epic doesn't work about half the time. I'm not actually sure it ever did work properly, but will it ever be fixed?

Kyoto,

thanks for that and yes we are aware of it and on the case.

Ian

The ACM volume in Stockwatch is exactly 6,000 below the volume showing in L2. It appears that a 7:56 pre-market trade of 6k has gone through which hasn't registered in Stockwatch.

Hilary,

I will contact our data suppliers to raise this issue.

Thanks for pointing this out.

Ian

Ian- can we get a red close on the ftse chart for the ft100 thread yet? thx

Is there a reason why Croc's Friday thread won't load or why his Thursday thread doesan't show Dow & certain other fields anys more?
Probs seem to be getting deeper Boys:(

Sonofagun,

Croc's friday thread is loading fine.

Has anything changed on your PC at all? or has it always been like this?

What other problems are getting deeper?

J.

Sonofagun, TullettJ,

Just confirming, no problem here (at home on ADSL) accessing Thursday's or Friday's Traders' Thread.

Sonofagun: it's worth remembering that some charts and other graphics are linked through from other sites -- if there's a problem with access to that particular site, it will show up as a missing graphic here. It's no fault of MoneyAM when this happens, just an artifact of the vast complexity of the 'net.

Cheers

Derek (IST)

Thread reload and refresh very bad again, I have noticed it on several threads today.

Spaceman,

I have just done several re loads and they are all fine and pretty zippy - I will however make Jonathan (our resident Bulletin Board expert) aware of this for him to take a look.

Thanks

Ian

IanT, its OK again now, this seems to come and go.

Thanks MightyM & TJ-definitely a period last night when couldn't get into Friday thread-appears no one else did eitherfor a couple of hours-links must have been poor for dow not to show on Croc's thread-never ever had this before

Concur with Spaceman again-refresh rates were diabolical yesterday & today-not the first time in recent weeks TJ!

"todays leaders and laggards" giving 500 servlet exception for me?????????????

maddoctor,

I will take a look into this for you.

Ian

Maddoctor - we have reloaded this and it should now be fine.

Ian

Ian any news on the close line for the daily ftse chart?

Playboy,

It is on Felix's list to do and will be actioned as soon as possible.

Ian

just took 30 seconds to reload main bb page after leaving traders thread !

and another 30 seconds after posting the above !!!