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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

ThePlayboy - 02 Mar 2004 10:43 - 1804 of 7315

Ian- can we get a red close on the ftse chart for the ft100 thread yet? thx

Sonofagun - 04 Mar 2004 23:10 - 1805 of 7315

Is there a reason why Croc's Friday thread won't load or why his Thursday thread doesan't show Dow & certain other fields anys more?
Probs seem to be getting deeper Boys:(

TullettJ (MoneyAM) - 04 Mar 2004 23:49 - 1806 of 7315

Sonofagun,

Croc's friday thread is loading fine.

Has anything changed on your PC at all? or has it always been like this?

What other problems are getting deeper?

J.

MightyMicro - 05 Mar 2004 01:32 - 1807 of 7315

Sonofagun, TullettJ,

Just confirming, no problem here (at home on ADSL) accessing Thursday's or Friday's Traders' Thread.

Sonofagun: it's worth remembering that some charts and other graphics are linked through from other sites -- if there's a problem with access to that particular site, it will show up as a missing graphic here. It's no fault of MoneyAM when this happens, just an artifact of the vast complexity of the 'net.

Cheers

Derek (IST)

Spaceman - 05 Mar 2004 09:16 - 1808 of 7315

Thread reload and refresh very bad again, I have noticed it on several threads today.

IanT(MoneyAM) - 05 Mar 2004 09:18 - 1809 of 7315

Spaceman,

I have just done several re loads and they are all fine and pretty zippy - I will however make Jonathan (our resident Bulletin Board expert) aware of this for him to take a look.

Thanks

Ian

Spaceman - 05 Mar 2004 09:18 - 1810 of 7315

IanT, its OK again now, this seems to come and go.

Sonofagun - 05 Mar 2004 09:26 - 1811 of 7315

Thanks MightyM & TJ-definitely a period last night when couldn't get into Friday thread-appears no one else did eitherfor a couple of hours-links must have been poor for dow not to show on Croc's thread-never ever had this before

Concur with Spaceman again-refresh rates were diabolical yesterday & today-not the first time in recent weeks TJ!

maddoctor - 05 Mar 2004 09:52 - 1812 of 7315

"todays leaders and laggards" giving 500 servlet exception for me?????????????

IanT(MoneyAM) - 05 Mar 2004 09:57 - 1813 of 7315

maddoctor,

I will take a look into this for you.

Ian

IanT(MoneyAM) - 05 Mar 2004 10:05 - 1814 of 7315

Maddoctor - we have reloaded this and it should now be fine.

Ian

ThePlayboy - 05 Mar 2004 15:11 - 1815 of 7315

Ian any news on the close line for the daily ftse chart?

IanT(MoneyAM) - 05 Mar 2004 15:16 - 1816 of 7315

Playboy,

It is on Felix's list to do and will be actioned as soon as possible.

Ian

Spaceman - 05 Mar 2004 15:34 - 1817 of 7315

just took 30 seconds to reload main bb page after leaving traders thread !

Spaceman - 05 Mar 2004 15:36 - 1818 of 7315

and another 30 seconds after posting the above !!!

BrianTrayda - 05 Mar 2004 15:37 - 1819 of 7315

I'm currently getting 5-10 secs for reload.

IanT(MoneyAM) - 05 Mar 2004 15:38 - 1820 of 7315

Spaceman,

Jonathan is aware of this.

Ian

IanT(MoneyAM) - 05 Mar 2004 15:38 - 1821 of 7315

Spaceman,

Just to let you know that post took 4 seconds for me to load.

We will however get to the bottom of this.

Ian

Spaceman - 05 Mar 2004 15:59 - 1822 of 7315

Thanks Ian, I keep posting them as it might help finding the problem, it seems OK again now.

MightyMicro - 05 Mar 2004 16:13 - 1823 of 7315

Spaceman: It's your own fault, y'know. It's the time dilation effect that happens to people who use the Concorde Method. You know about Schroedinger's Dead Cat bounce, get your mind around the physics, there's a good chap.
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