Sharesmagazine
 Home   Log In   Register   Our Services   My Account   Contact   Help 
 Stockwatch   Level 2   Portfolio   Charts   Share Price   Awards   Market Scan   Videos   Broker Notes   Director Deals   Traders' Room 
 Funds   Trades   Terminal   Alerts   Heatmaps   News   Indices   Forward Diary   Forex Prices   Shares Magazine   Investors' Room 
 CFDs   Shares   SIPPs   ISAs   Forex   ETFs   Comparison Tables   Spread Betting 
You are NOT currently logged in
 
Register now or login to post to this thread.

Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

BrianTrayda - 05 Mar 2004 15:37 - 1819 of 7315

I'm currently getting 5-10 secs for reload.

IanT(MoneyAM) - 05 Mar 2004 15:38 - 1820 of 7315

Spaceman,

Jonathan is aware of this.

Ian

IanT(MoneyAM) - 05 Mar 2004 15:38 - 1821 of 7315

Spaceman,

Just to let you know that post took 4 seconds for me to load.

We will however get to the bottom of this.

Ian

Spaceman - 05 Mar 2004 15:59 - 1822 of 7315

Thanks Ian, I keep posting them as it might help finding the problem, it seems OK again now.

MightyMicro - 05 Mar 2004 16:13 - 1823 of 7315

Spaceman: It's your own fault, y'know. It's the time dilation effect that happens to people who use the Concorde Method. You know about Schroedinger's Dead Cat bounce, get your mind around the physics, there's a good chap.

Spaceman - 12 Mar 2004 09:29 - 1824 of 7315

Very slow thread list reloads again.

IanT(MoneyAM) - 12 Mar 2004 09:32 - 1825 of 7315

Spaceman,

This is something that Jonathan is aware of - everything seesm pretty speedy from here.

Ian

Kayak - 20 Mar 2004 19:59 - 1826 of 7315

Getting a lot of warnings "This page contains both secure and non-secure items" when going to "My account" or "Register" and then any of the links off that page, including the ones at the bottom of the page. Of course it's because these two pages go into https: and then forget to go back to http: on navigating away.

IanT(MoneyAM) - 22 Mar 2004 07:09 - 1827 of 7315

Kayak,

I iwll get JT to investigate.

Ian

DocProc - 22 Mar 2004 08:51 - 1828 of 7315

Taking lots of time to get such things as thread list and monitor loaded (56k)

Other sites, eg Google.com, are 'absolutely instant' for my Spybot Search and Destroy, Double De-fragged, Ctrl/Refreshed machine.

MoneyAM for me has been very slow now for quite a time, ie. more than about a week. Do you have a clogged up data flow or a duff server(s)?

By the way, "Edit post" is also taking ages to load too.

IanT(MoneyAM) - 22 Mar 2004 08:54 - 1829 of 7315

Docproc,

Access here is pretty speedy, adsl line though.

I will pass your comments onto Jonathan to look into to see whether there are any tweaks he could make that may help.

I have also just used the edit function and it was very responsive.

Thanks

Ian

DocProc - 22 Mar 2004 10:40 - 1830 of 7315

Better now. I assume you have tweaked something.

IanT(MoneyAM) - 22 Mar 2004 11:16 - 1831 of 7315

Doc,

Jonathan is on a late today so no we hadn't tweaked anything - leads me to believe that it may have been something out of our control, but I will get him to take a look anyway.

Ian

TullettJ (MoneyAM) - 22 Mar 2004 12:34 - 1832 of 7315

DocProc,

No, I havent tweaked any of the servers for a number of weeks now.

google will be faster than us becuase a google page is normally only 15-20k big (if that) where as you are viewing a lot more information on moneyAM (the thread list is a lot to download!)

Are you running anything else at the same time which could be consuming bandwith? such as your email? Anytime that your internet connection is used by another program, less is available for your browsing, causing slowdown when viewing pages.

Spaceman - 22 Mar 2004 13:04 - 1833 of 7315

I am certain that there is a intermittent problem with the MAM BB and has been for many weeks, I have now stopped posting about it because nothing is being done, in summary the BB often stalls for up to about 30 seconds normally when refreshing the thread list or reloading a thread following a posting. I have seen it on multiple PC's and Mac computers connected with various methods of connection ranging from dial up to multi MB links and using a variety of Web browsers.

Kayak - 22 Mar 2004 13:07 - 1834 of 7315

Agreed spaceman, only rarely 30 seconds for me but very often not anywhere near as quick as it ought to be. ADSL here.

IanT(MoneyAM) - 22 Mar 2004 13:07 - 1835 of 7315

Spaceman,

I will point this out to Jonathan.

Thanks

Ian

TullettJ (MoneyAM) - 22 Mar 2004 13:14 - 1836 of 7315

Spaceman,

How often is often? I can honestly say that on all three of my machines I am unable to reproduce the problem (combination of Win2k, WinXP and more frequently used, Linux, using firefox and IE on Win* and Firefox on Linux) so it is even harder to diagnose the problem.

There are a few other changes I can make to the BB but they are structural changes so cant be done lightly.

I will see if I can start working on them this week.

J.

Spaceman - 22 Mar 2004 14:55 - 1837 of 7315

J, I have posted about this many times if you look at those posts you will get some idea. Most of my time online is with a Mac and OSX or a PC with W2K. I have not been online so much for the last week nor will I be for the next week or so, however I have noticed the problem today but at the moment it is OK.

Just to expand on the 30 seconds I mentioned above, I was trying to indicate that that was approximately the worst case, its certainly not the normal 'stall' normally its more like 5 seconds or so.

DocProc - 22 Mar 2004 15:00 - 1838 of 7315

"I am certain that there is a intermittent problem with the MAM BB and has been for many weeks,............,in summary the BB often stalls for up to about 30 seconds normally when refreshing the thread list or reloading a thread following a posting."

This is also my own experience. It is MoneyAM who has a problem.

I'm sure this 'delay thingy' is at your end and not mine.
Register now or login to post to this thread.