If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

When I log on I go straight to the thread list and I notice all the graphics at the top are there a good while before the thread list appears. The graphics appear in two stages.

1. Bang! Instant! The bannner advert block.
2. And virtually straight after - The MoneyAM tool bar.
3. Absolutely ages afterwards.................................................and then some.............................but not yet......................... The Thread List.

This tells me you most probably have these items on separate servers.

I don't have a delay with your top of the page graphics appearing, just the thread list, the postings on it and making and editing my own posts.

Sometimes, on the Traders thread, where some of the graphics on the opening post are from 'snappytrader.com' and which I can't take a positively good guess as to whether this is hosted on one of your servers, well, it gives me the most peculiar view on my screen. As the loading period of Croc's graphics takes so long and 'a bit of the graphics picture appears before the whole lot has fully loaded', well, I just see lots and lots of vertical coloured lines. I wait a few secs and then it normalises for me.

Again, I feel this phenomina is from a problem at your end and not mine. I NEVER EXPERIENCE this slow loading of imagery anywhere else other than on MoneyAM. And it is again .... on the Threads section.

DocProc,

Just looking through the logs for the average page size for the BB thread view, assuming that all the images are cached, is 75-80k

assuming the lower value for this example, there is 75000 bytes that need to be downloaded to your browser.

Using the theoretical max throughput on your modem (56k) (that is obtainable if you have a perfect line and the call is answered by ISDN on one end) you would get a throughput of about 7000 bytes per second (56000/8)

based on those figures, your average page loading/displaying time would be:
75000/7000 = 10.71 sec

however due to line quality and running other applications that utilise bandwidth it is very unlikely that you would get anywhere near 7k/s for MoneyAM. so the times are likely to be higher.

As such, i dont think the problem Spaceman is experiencing (with delays on multi MB lines) is the same.

Can someone pleeeese get rid of the click click bloody click from the cmc advert. Its just taken me 15mins to find out where the hell its coming from.

No sound on adverts



edit - errrr........... polite request please :-)

Hmmm?

'Over the road' the Thread list appears in two stages:-

1. Double spaced list, which then quickly changes as
2. Single space list appears.

This probably makes it seem quicker appearing and so it doesn't create an issue. This makes it appear to you as though it must be your modem/machine causing the problem.

Interesting, eh?

I take your point.

DocProc,

There may be something I can do with the way the page is rendered so that is starts when the data is streaming to the browser rather than waiting till it has everything and then rendering it.

Removing the table would be a great way, but im not sure how possible that will be.

I will add it to my list of investigations to do on the BB.

J.

Jon, unfortunately for your theory I'm on ADSL and also get the symptoms Doc describes. Firstly there is often a wait after the headers and before the body of the BB index, and secondly the strange lines on Croc's header (which I think are due to some bit of Java or whatever in his header).

However there are also many cases where the wait is before anything is displayed, i.e. with a white screen.

Generally speaking even though the ping from me to you is around 13ms the pages load much more slowly than, dare I mention them, no I don't :-0

Kayak,

Im not saying there isnt a problem, I am just pointing out that any delay that a 56k user experiences isnt just due to that possible problem...

The way tables are rendered in certain browsers can cause the white screen.

Ill try and start investigating the problem later this week.

J.

INDU is not streaming since 18:15 ...

K yep also the nas has stopped - have let them know

My money's on Kayak:))

is there a rogue order on astra(azn)2532 they are quoted as 2530/2534

sorry refreshed screen and gone

Dealer,

I can't see any rogue order matching this - can you rerfresh your screen to see if it is still there and if so can you tell me the time it has?

Ian

Keep getting connnection lost on l2

PW,

There is slight problem at the moment which is affecting some of our level 2 customers - we hope to have this reolved shortly.

Ian

The issue which was affecting some of oue L 2 clients has now been resolved - if your L 2 is still not connected, please close down the browser and re open - this should clear any residual problems.

Ian

The problem with pound signs and apostrophes coming out as question marks has returned, not here but with a number of other posters, including your very own PJacobs, see poker thread. I seem to remember it was a misconfigured server somewhere?

Kayak,

I have seen this on Pauls poker thread - I am not in the office at th moment, but I will get the tech boys to take a look.

Ian

Kayak,

Arse.

note to self: find out why /etc/environment isnt being loaded for all users.

fixed tho, thanks for pointing it out!

J.

Moneyam. The April calendar, accessed via Research, is misleadingly headed MAY and has 31 days in it! Worked out what it was, but it will confuse anyone going to it for the first time.
Regards.