If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

There's something funny going on with the data for the S&P 500 (epic S500). If you create a 1-year chart it only shows three months (April - June, don't know which year...). If you try to create a chart for a period of less than 1 year it can't find any data.

PeterG,

Felix is taking a look into this - thank you for letting us know.

Ian

PeterG,
I've just refreshed the historical data for S500.
We're currently lacking intraday data but this should be fixed soon,
F

I cannot get any prices after 15:00!
Charts go to close, so they apear OK.
No close prices appearing on my stock watch page where I still get yesterday's close!

Is it just me?

Fly by Night

Red

Felix, thanks for the sorting out the S&P.

The non streaming stockwatch is stuck at 15:00 yesterday , could someone have a look please.

Cheers

Dil,

I will get JT to take a look.

Ian

Dil,

We are still working to resolve this issue - I will post as soon as it is fixed.

Apologies for the inconvenience.

Ian

Ian , market scan showing yesterdays figures???

Maddoctor,

This is linked to the stockwatch HTML problem we have been having - we are working to resolve this and I will keep you posted.

Regards

Ian

The FTSE 100 heatmaps on the blink. Sometimes it shows the right prices and sometimes it loads old data.

biggsdw,

This could well be part of the same problem mentioned above - The guys are looking into it.

Ian

Also the refresh tick box on the UK sector indices heatmap won't stay on. You tick it and after loading again it becomes unticked.

biggs,

After you click on the tick box are you pressing the go button?

Ian

The problem has now been isolated and the figures should now start to catch up.

Ian

Yes I am clicking on the go button! The same as I do on the FTSE-100 heat-map which works fine (at least in terms of auto-refreshing).

biggs,

Just wanted to check - I will get the team to look into it.

Ian

The FTSE 100 heatmap is still wrong btw Ian.

biggs,

I will take a look.

Ian

EIDT,

Have just spoken to jonathan and the problem you are seeing with the heatmaps is a residual problem from what we experienced this morning.

The problem has been resolved, but it may take a while for the data to catch up.

Regards

Ian

Ok, thanks Ian.