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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

Greystone - 18 Sep 2004 13:30 - 2071 of 11003

Thanks Optimist, I'll take a look. G.

PS It is so nice and quiet here just now I wonder if it is a good move anyway. ;-)

chocolat - 18 Sep 2004 16:04 - 2072 of 11003

What's a wild tangent web driver?

Optimist - 18 Sep 2004 16:09 - 2073 of 11003

http://www.google.com/search?sourceid=navclient&ie=UTF-8&q=wild+tangent+web+driver

chocolat - 18 Sep 2004 16:31 - 2074 of 11003

Thanks!
Now, how do I get rid of it?

Optimist - 18 Sep 2004 17:53 - 2075 of 11003

Chocolat

If you do a Google search for "wild tangent web driver uninstall" it brings up quite a few links but nothing that looks like a one click solution.

It appears that it can sometimes be removed using Add/Remove programs so you should check there first.

Some people regard it as a hijack so it is worth running Spybot S&D to see if it recognises it.

chocolat - 18 Sep 2004 18:16 - 2076 of 11003

Cheers Optimist - I ran Spybot and that's how I found it - it's been pretty busy since Wednesday, when it appears to have installed itself in the start-up menu. Hmm, it threw up 37 bits of spyware in total...but I've just installed adaware, and it found another 300 of the darlings. Oh, and I tried to zap the wild thing with the add/remove thingy, but it won't budge. :(

Optimist - 18 Sep 2004 19:19 - 2077 of 11003

Chocolat

It may be that Adaware is detecting a load of cookies which you may not want to remove.

Spybot should tell you the location ond name of the file. If you then run MSConfig (Start Button - Run - type msconfig) you should be able to trace and then dissable the start up command. Reboot the computer and then try to uninstall it.

If this works, you may still have problems with it re-installing itself so keep running Spybot.

chocolat - 18 Sep 2004 20:21 - 2078 of 11003

Oops, Optimist, I'd already zotzed the lot! But I'll try your tip tomorrow, thanks!

Seymour Clearly - 18 Sep 2004 23:12 - 2079 of 11003

Have posted this on the "premium rate telephone" thread but would appreciate answers here as well. I did this (download Mozilla Firefox) because Internet explorer was going really slowly on Money AM - not on any other sites though!

I've just installed Mozilla Firefox and it's running OK but the stockwatch pages and Level 2 screens both show "additional plugins are required to display all the media on this page" and on the blank sectionof the page it says "click here to download plugin". I click it and it says "No suitable plugins were found".

Help!!!

edit - have resolved the slow MAM by clearing out the IE browser.

double edit - now answered by Kyoto excellently on the other thread.

Kyoto - 19 Sep 2004 09:18 - 2080 of 11003

I'm posting the comments I made on the 'premium rate telephone' thread about security/Firefox, as perhaps they may be of some use to those here who haven't read that thread:

I would also suggest that in addition to the use of tools such as Ad-Aware, SpyBot S&D etc., people give serious consideration to switching from IE to Firefox as their browser.

Blocks pop-ups, automatic/stealth "drive-by" downloads (this is probably where your diallers are coming from), ActiveX components etc. The URL address bar is highlighted yellow for secure URLs (small but useful additional security check - avoids missing the small padlock icon/spoofing attempts).

Also offers more advanced features than IE such as tabbed browsing (how can you live without it?) and find/search capabilities.

Signs your PC's under siege, and what you can do

Get Firefox!

Kyoto - 19 Sep 2004 09:21 - 2081 of 11003

MoneyAM's streaming service is delivered via a Java application. I should have mentioned that Firefox requires Sun Java (i.e. the proper version!) rather than Microsoft's version which IE uses. There are good reasons for this but I'll skip the tedious technical/political reasoning.

I must also add, that - solely due to the way that MoneyAM's(?) streaming application renders fonts (badly) on my WinXP computer, I still use IE6 for this service - and third-party popups/adverts aside, there's limited security risk. I know that MoneyAM's technical providers were looking at the issue a few months back, so perhaps we'll get to the bottom of that one day. I use Firefox for everything else (except when I'm in the office... my global corporate is still fighting the security battles of the late 90s and hasn't even got any anti-spyware protection - shhhh!)

Firefox FAQ

On Windows, Firefox can be used with Sun's Java Runtime Environment (JRE). It can not be used with the Microsoft Java VM, as that can only be used with Internet Explorer. Versions of Sun's JRE older than 1.3.0_01 will not work.

Sun Java download

It's possible that when you install Sun Java it will set itself as the default Java implementation on your Windows system. If you don't require this (and it's probably a good idea to keep Microsoft Java working with IE6 just in case), you can:

- go to your Windows Control Panel where you should see a "Java plug-in" icon.
- double-click "Java plug-in"
- go to the "Browser" tab
- uncheck the "Microsoft Internet Explorer" box

Kyoto - 19 Sep 2004 09:22 - 2082 of 11003

In addition to Ad-aware, Spybot S&D, AVG/Norton Anti-virus (I don't rate Symantec's other 'security' products though for what it's worth), Zone Alarm (using Apple or Linux!) and all the other tools I've advocated from time to time on these forums, my latest bout of advocacy is the use of Firefox instead of Internet Explorer.

However, I should sound a couple of notes of caution. Installing a new piece of software is not necessarily without its issues as Seymour Clearly has reminded me! :-) Secondly, although there is little doubt that Firefox is currently a significantly safer option than IE there is no guarantee that this will continue, or that ultimately Firefox will not be found to be lacking in some area. This said, because of the way Firefox is developed (a non-commercial collaborative effort) it's likely that the Firefox team will always be better able to respond than Microsoft, who have demonstrated a consistant inability to deal with security problems over many years. Also, Microsoft has disbanded it's IE team as part of their plan to 'integrate' IE with future versions of Windows.

Whatever problems tomorrow might bring, the risks of using IE are today and as is ever the case with IT security, that's what we have to address if we are to avoid today's attacks from spyware, diallers, virii etc.

Why switch to Firefox?

Kyoto - 19 Sep 2004 09:23 - 2083 of 11003

By the way, for anyone who starts to use Firefox, these are the "Extensions" which I've found particularly useful:

- ReloadEvery - Reloads webpages every so many seconds (great for news/uk-wire.com!)
- BugMeNot - Bypass compulsary web registration! (Especially good for reading newspaper stories)
- MiniT - Adds tab dragging with drop place indicator
- Tabbrowser Extension - Improves tabbed browsing (this is excellent - amongst other features you can open Firefox with the same pages you had open when you closed it - good for trading!)
- Session Saver - allows you to save sessions. So you could have a "Trading Session", with associated Windows/Tabs, a "Personal Session" with your non-trading pages set up, etc.

RogerD - 20 Sep 2004 11:19 - 2084 of 11003

Iain- Thanks, it worked.

Iain - 21 Sep 2004 21:33 - 2085 of 11003

Can some one remind me how i get a new window to appear rather than the displayed one changing.So I have 2 windows open

CC - 21 Sep 2004 21:54 - 2086 of 11003

Iain,
If I understand you want 2 internet explorer windows open at once.

Either click on the internet explorer icon again or with your existing internet explorer window open hit CTRL N


Now my turn.
I have a real problem with these pop-ups locking up my pc - the ones on moneyam aren't so bad cos I can avoid the home page but the advfn ones are terrible. They lock up my pc for as long as a minute. I've been putting up with this for months but now advfn have updated their L2 this appears to require some sort of handshaking and if it doesn't get a response quick enough then it reinitialises L2 in a way that adds all the orders again so everything is there twice.
Before moneyam feel left out I run their L2 as well through etrade. I really don't want to bin advfn L2 - I find it easier to use.

I run Win2000 and am a bit wary of these pop-up stoppers as people tell me ig and fins don't like them

Iain - 21 Sep 2004 22:07 - 2087 of 11003

Sorted it. Needed to change my dual head settings.
I never see the pop-ups.Use Norton 2003 which stops them all. When I access at work I get the full horror of all those pesky boxes :-)
Re your prob.When I Ran 2000 used the prog below which worked fine. Hope it helps
http://www.freewarefiles.com/programs.php?categoryid=5&subcategoryid=199&ProgramID=703

maddoctor - 21 Sep 2004 22:41 - 2088 of 11003

Iain , where in Norton 2003 is the popup blocker? - I'm running 2003 and have checked the manual but cannot find it and for me it does not do it automatically

Iain - 21 Sep 2004 22:45 - 2089 of 11003

Its Norton Personal Firewall
Under "Ad Blocking"

Optimist - 21 Sep 2004 22:55 - 2090 of 11003

CC

The best popup stopper is Win XP SP2 but that won't be much use to you.

Have you tried downloading the Google Toolbar? Apart from being useful it incorporates a well behaved popup blocker.

Iain

You can also open a new window by holding the shift key while you click a link. Alternatively, right click a link and select open in new window.
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