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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

CC - 21 Sep 2004 21:54 - 2086 of 11003

Iain,
If I understand you want 2 internet explorer windows open at once.

Either click on the internet explorer icon again or with your existing internet explorer window open hit CTRL N


Now my turn.
I have a real problem with these pop-ups locking up my pc - the ones on moneyam aren't so bad cos I can avoid the home page but the advfn ones are terrible. They lock up my pc for as long as a minute. I've been putting up with this for months but now advfn have updated their L2 this appears to require some sort of handshaking and if it doesn't get a response quick enough then it reinitialises L2 in a way that adds all the orders again so everything is there twice.
Before moneyam feel left out I run their L2 as well through etrade. I really don't want to bin advfn L2 - I find it easier to use.

I run Win2000 and am a bit wary of these pop-up stoppers as people tell me ig and fins don't like them

Iain - 21 Sep 2004 22:07 - 2087 of 11003

Sorted it. Needed to change my dual head settings.
I never see the pop-ups.Use Norton 2003 which stops them all. When I access at work I get the full horror of all those pesky boxes :-)
Re your prob.When I Ran 2000 used the prog below which worked fine. Hope it helps
http://www.freewarefiles.com/programs.php?categoryid=5&subcategoryid=199&ProgramID=703

maddoctor - 21 Sep 2004 22:41 - 2088 of 11003

Iain , where in Norton 2003 is the popup blocker? - I'm running 2003 and have checked the manual but cannot find it and for me it does not do it automatically

Iain - 21 Sep 2004 22:45 - 2089 of 11003

Its Norton Personal Firewall
Under "Ad Blocking"

Optimist - 21 Sep 2004 22:55 - 2090 of 11003

CC

The best popup stopper is Win XP SP2 but that won't be much use to you.

Have you tried downloading the Google Toolbar? Apart from being useful it incorporates a well behaved popup blocker.

Iain

You can also open a new window by holding the shift key while you click a link. Alternatively, right click a link and select open in new window.

maddoctor - 21 Sep 2004 22:55 - 2091 of 11003

Iain , thanks for rapid reply

7thFloor - 22 Sep 2004 11:06 - 2092 of 11003

I'm having problems loading Service Pack 2 for XP. After installation I get a message that Windows is unable to load. I have deleted SP2 and tried again but to no avail.
I have removed my Virus scanners (Zonealarm & Fix-It) and now want to try loading SP2 in Safe mode but I'm struggling to do it. I find that I can't access broadband (and hence the internet) in safe mode. Is this correct?

I was thinking of loading the update as normal but then not using the SP2 installation Wizard. Re-booting in Safe mode and then installing SP2. But where will the SP2 installation file be?

Optimist - 22 Sep 2004 11:27 - 2093 of 11003

7th Floor

I assume that you are able to load windows normally after un-installing SP2 is this correct?

If you dissable Zonealarm make sure that your Win XP firewall is enabled.

I have heard rumours (attributed to Microsoft) that windows will freeze if SP2 is installed when certain trojans or spyware is present. Try running Spybot S&D and Ad-Aware.

If you want to get internet connection in safe mode then try starting in safe mode with networking. SP2 may not install in safe mode though.

You can download the full version of SP2 which does not need internet access from here http://www.microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en but it is a 270Mb download.

Best of luck, please post how you get on.

Spaceman - 22 Sep 2004 11:41 - 2094 of 11003

7th floor, a couple more points :-

You can get SP2 on the front of some magazines, PC Pro Nov edition has it, might be easier to pop down the newsagents and buy a copy rather than download again.

Like Optimist I very much doubt that SP2 will install under Safe mode.

I have been looking at software for removing trjans and although I have not come to any firm conclusions at the moment, Trojanhunter http://www.misec.net/trojanhunter/ seems to work fairly well (but these things are hard to test!!!) You can download a trail version and you can use that for a scan and clean.

Trojan Hunter remains a 3rd line product for me Spybot S&D with spywareblaster and Adaware, plus router firewall and AVG are still my main defense.

7thFloor - 22 Sep 2004 11:55 - 2095 of 11003

Thank guys.

Optimist - Yes my PC is OK when SP2 is un-installed and "restored".

It was Microsoft who suggested installing SP2 in Safe mode but I can't get them to tell me exactly how. They say start PC in safe mode and then "locate" the SP2 Installation Pack. This is what I'm struggling with at the moment and Msoft seems to have gone into autoresponse mode!

I've run Spybot and Adaware and will try again.

I will keep you informed.

Thank again.

Optimist - 22 Sep 2004 12:01 - 2096 of 11003

7th Floor

I don't know where the instalation pack is but you should get some clues if you search your disk for files over 150Mb (or you could download the full one in a couple of hours).

Spaceman - 22 Sep 2004 12:19 - 2097 of 11003

Interesting that MS are advising an install in safe mode? I am surprised at that. I dont actually use XP but I have done a couple fo SP2 installs and I didnt have any problems, these things are a real pain when they go wrong!

By the way the XP SP2 package is probably in a folder called "software distribution" see if you have one with that name.

Optimist - 22 Sep 2004 12:27 - 2098 of 11003

Spaceman

Thinking about it, it is not surprising that it will install in safe mode. Hidden in the MS instructions is a method of installing SP2 at the same time as a new installation. So far as I know this is all done in safe mode or less.

Spaceman - 22 Sep 2004 12:42 - 2099 of 11003

O yes that makes sense, I was thining that it would not know which devices etc to load as it doesnt load them all in safe mode, but I guess it just re-detects everything. I dont know much about XP !

Optimist - 22 Sep 2004 15:32 - 2100 of 11003

Spaceman

Thanks for the TrojanHunter link.

I have downloaded the evaluation copy and it looks very nice. The tools report the inner workings of windows in great detail and it has a vast list of Trojans that it is supposed to detect.

What I don't know is whether the program can understand all this info and actually detect and remove the trojans. I was dissapointed to note that only a small proportion of the trojans listed had descriptions against them and that this proportion seemed to decrease as I went down the list.

I don't mean these coments to imply that I'm negative about this program. I just want to better understand it's capabilities.

Spaceman - 22 Sep 2004 16:36 - 2101 of 11003

O, similar questions to me which is why I haven't come to any conclusions about it yet. I want to find a package that can handle Trojans as they are becoming more of a menace and as you know some can be very difficult to remove. Please let me know what your conclusions are.

Bye the way I tend to use http://www.spywareinfo.com for leads about this sort of thing but their website is having problems at the moment, I think its a technical problem but they are constantly being attacked with sophisticated DOS attacks etc. They have some very good people in the forums there.

7thFloor - 23 Sep 2004 08:53 - 2102 of 11003

Still same problem with SP2.

I have deleted Zonealarm & Fix-It programs, ran Spybot & Adaware. Ran System File Checker.

Started in Safe mode & located a file (under Software Distribution - thanks for the info on where to find it) called Update. SP2 loaded itself but again, when restarting I got the message that Windows is unable to start! Bugger!

I've put another request into MS for help & I guess I'll have to wait for them to suggest something else.

Optimist - 23 Sep 2004 10:26 - 2103 of 11003

7thFloor

For the time being I've run out of likely solutions but have you tried:-

Make sure you have plenty of free disk space and do a CHKDSK /f from the command prompt.

Are you up to date with all the pre SP2 updates?

Are you logged on as an Administrator?

You could boot from your XP instalation CD and use the repair option (not the recovery console one) to put your system back to its original state. This should keep all of your installed programs and most though not all of your settings.

If you do this you will lose all of the security updates. Unless you have a good external firewall, I would not recommend connecting to the internet, even for a few seconds or to get an update, untill you have SP2 installed.

Someone clever may be able to sort this via the recovery console but don't try it unless you understand it.

Your system obviously has a problem so do not count on continuing to keep your data intact while trying to sort this.

Best of luck.

7thFloor - 23 Sep 2004 12:59 - 2104 of 11003

Optimist

Thanks for your interest. I've done everything you suggest apart from the repair option which I hadn't thought of and have never touched before. It may well come to that if I don't get anywhere with MS (Still no reply as of now).

Will keep you posted about the outcome. I must confess thinking that I'll just ignore SP2 but then I'd probably screw myself up for further updates. Best to persevere I reckon.

7thFloor - 24 Sep 2004 08:41 - 2105 of 11003

Update with my SP2 problems:

I have a Mesh PC. On their site they are warning of Windows freezing on uploading SP2 if certain Spyware is there. It got me wondering.

I think I've found a, or THE, problem. When I ran Spybot I was assuming that it then fixed the problems like it said. It doesn't appear to get rid of DSO Exploit. I ticked the Fix it box but when I run Spybot again, DSO Exploit is still there.

This is obviously a registry problem. I'm going to remove the entries this afternoon after backing up my registry.

I'll keep you informed.

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-21-2461077358-3683029919-4181152385-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

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