If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Fred,

I will pass this information onto the tech guys.

Ian

Ian. I have the 'Cell Flash Background (order deleted)' as brown (the default colour) on my Level 2. But I haven't had any brown flashes for days denoting an order taken out either by withdrawing or by being filled - they all come up as blue, as per the Order Inserted/Updated. Am I doing something wrong? Or is there a fault somewhere?

Maggot,

I will take a look at this and see if I can replicate the problem.

Ian

Ian, thanks for your reply 2471 re search facility. Looking forward excitedly :-)

IanT - any luck with checking whether the 'Cell Flash Background (Order Deleted)' is working? I've tried altering the colour and it still comes up blue. Not a big problem, but a little confusing.

Maggot,

I have monitored mine and have not been able to reproduce the problem, but I have filed a bug report so I will let you know what that turns up.

Ian

Thanks, Ian

IanT
There is a bit of a cock-up on the site map page. If you select this option from the top bar, then select Terminal from that screen to see a demo view, you are taken straight to Shares Mag.
Be a sport and give me a trial for Terminal for being so helpful........grin.

Regards

SC

SC :-)

I will get the guys to take a look and get this amended.

Thanks for pointing this out,

Ian

Ian. Yesterday XTA on Stockwatch at close showed a mid price of 860, which was wrong; today it shows 887.50, with Level 2 showing 870/876.

edit. Also checked AAL - Level 2 shows 1307/1308 and stockwatch shows 1344. Perhaps there are more - but I'm going to have some tea now!

IanT , could you please explain once again exactly what you are using for the closing price - noticed as Maggot aal but bsy also showing a funny number 525 and there may be others.

and we are still plotting weekends on the candle charts - as I requested please can they be removed

and I have just tried to pull up the charts for aal and bsy and there is nothing there

and I'm having a whinge because I need good data!

Maggot/maddoctor,

I will find out the specifics and speak to JT to get an update on these issues and then report back to you.

Regards

Ian

maddoctor,

Have just spoken to JT and with regard to the closing price, we are displaying the offical price sent through by the LSE.

We will take a look into your other issues and get back to you.

Ian

Streaming charts still don't reset themselves to "today" (ie: 8am) when they are loaded prior to that time. They show yesterday's as expected. You have to manually refresh to make them work.

BT,

We are aware of this and are working to resolve the issue - please accept my apologies for this.

Ian

L2 Closing Auction with Summary/Detail problem. Both big L2 and Terminal L2



The left side is 999,999 instead of MKT

BT,

Thanks for this - Will let the boys know.

Ian

Getting the following error in the Java console when I go into stock watch this morning:

java.lang.NoClassDefFoundError

at sun.java2d.pipe.DuctusRenderer.getRasterizer(Unknown Source)

at sun.java2d.pipe.DuctusRenderer.createShapeRasterizer(Unknown Source)

at sun.java2d.pipe.DuctusShapeRenderer.renderPath(Unknown Source)

at sun.java2d.pipe.DuctusShapeRenderer.fill(Unknown Source)

at sun.java2d.pipe.PixelToShapeConverter.fillRect(Unknown Source)

at sun.java2d.pipe.ValidatePipe.fillRect(Unknown Source)

at sun.java2d.SunGraphics2D.fillRect(Unknown Source)

at sun.plugin.AppletViewer.paintForegrnd(Unknown Source)

at sun.plugin.AppletViewer.paint(Unknown Source)

at sun.awt.RepaintArea.paint(Unknown Source)

at sun.awt.windows.WComponentPeer.handleEvent(Unknown Source)

at java.awt.Component.dispatchEventImpl(Unknown Source)

at java.awt.Container.dispatchEventImpl(Unknown Source)

at java.awt.Component.dispatchEvent(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Cannot view any of the live prices?

dscott,

I will get JT to take a look, in the meantime, could you close down your browser and try again please?

Ian

dscott62,

Can you please press ctrl-f5 (or hold the ctrl key while clicking 'refresh') while on the stockwatch screen and see if that improves the situation?

J.