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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 23 Sep 2004 11:06 - 2521 of 7315

Maggot,

can you try reatsrting your PC to see whether this makes any difference/

Ian

shani1812 - 23 Sep 2004 13:41 - 2522 of 7315

Ian

There is a problem with the graphs when I load a candle graph for BLND it has a range of 0 to 70000 for share price and all the data is scrunched up. This is the same for a few of my graphs. Any ideas please.

Paul

IanT(MoneyAM) - 23 Sep 2004 13:45 - 2523 of 7315

Paul,

I will pass this onto our technical team to take a look.

Ian

IanT(MoneyAM) - 23 Sep 2004 13:49 - 2524 of 7315

Paul,

What is the duration you are using for the graph and I will see if I can try to replicate the problem.

Ian

EDIT - Have managed to reproduce this now, I will pass it onto the tech guys.

Iam

shani1812 - 23 Sep 2004 16:15 - 2525 of 7315

Ian

Anything over a month produces a problem with BLND, but try 1 year.

Edit - many thanks

Paul

Maggot - 23 Sep 2004 17:23 - 2526 of 7315

Ian. Re-started machine and terminal charts and L2 were quicker. Thanks.

However, some stockwatch prices are still way out. For instance XTA shows as 882.50 close - should be 871.50 mid. The Heatmap is roughly correct. If you get the closing prices from the LSE I should ask for a refund!

Dil - 24 Sep 2004 00:04 - 2527 of 7315

Mike , MM ,

Can you positivley identify posters with different id's using the same machine ?

Cheers

Dil - 24 Sep 2004 01:36 - 2528 of 7315

And Kayak just reminded me , hows the search faility looking ?

:-)

Bullshare - 24 Sep 2004 06:15 - 2529 of 7315

Dil: yes

IanT(MoneyAM) - 24 Sep 2004 07:07 - 2530 of 7315

Dil,

Re the BB search facility - JT is going to review the whole of the BB's so it will during this that the search facility will also be improved.

Ian

skinny - 24 Sep 2004 08:33 - 2531 of 7315

I mentioned this when monitors were 1st being discussed - is it possible to input a sector - say UB52 - and have the monitor created with the constituent stocks?

IanT(MoneyAM) - 24 Sep 2004 08:36 - 2532 of 7315

skinny,

We will have a look to see what we can do and add it to the wish list.

Ian

skinny - 24 Sep 2004 08:37 - 2533 of 7315

Thanks Ian.

johngtudor - 24 Sep 2004 09:59 - 2534 of 7315

Small but annoying issue...when you call up a chart and then use the delete button on the keyboard to change the Epic Code for another stock, it does not allow the command, unlike say the quote screen, which does. Any chance of fixing this in due course? JT

IanT(MoneyAM) - 24 Sep 2004 10:02 - 2535 of 7315

johngtudor,

I will pass this onto JT and see what he says.

Ian

johngtudor - 24 Sep 2004 10:03 - 2536 of 7315

Thanks Ian.

Maggot - 24 Sep 2004 13:46 - 2537 of 7315

My L2s are still showing blue instead of brown when a trade is filled. Is it my machine or something at your end?

IanT(MoneyAM) - 24 Sep 2004 13:51 - 2538 of 7315

Maggot,

I have been watching this and set mine to go black so it was obvious when they were being removed - I have to say that It has been working fine here so I can only assume it is at your end - can anyone else let me know if they are having this delete problem?

Ian

BrianTrayda - 24 Sep 2004 16:38 - 2539 of 7315

IanT - can you have a look at the closing UT trades (everywhere, but I'm looking at BARC and CPW). Both are showing the UT correctly at 16:35, but then it is immediately echoed as 01:00:00 540.00 942,402 {no trade code}.
This is on Terminal streaming trades list.

IanT(MoneyAM) - 24 Sep 2004 16:44 - 2540 of 7315

BT,

I am not sure what is causing this, but I can see it - I will flag it up to our suppliers to see if they can get to the bottom of it.

Ian
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