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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

dell314 - 28 Sep 2004 11:16 - 2554 of 7315

Jonathon - The WHOG "N" flag appeared for me at between 09:55 and 10:00. Looking at the AFX timings, it was possibly these that triggered it.

I have just refreshed my screen and the ELH News flag has appeared.
It was not there before and the RNS was at 10:53. It may have simply been delayed or it may be my refresh that triggered its appearance.

Rgds
dell

IanT(MoneyAM) - 28 Sep 2004 11:24 - 2555 of 7315

axdpc,

JT will be looking at the entire bulletin boards and re working them - at this point the search facility will be addressed.

Ian

johngtudor - 29 Sep 2004 08:46 - 2556 of 7315

Please note the ASC data spike previously reported is still, annoyingly, in place. Please ask your data supplier to remove it asap and ask them why their exception s/w had not detected it in the first place? After all we are looking at a 18 spike on a penny share and it makes a mockery of your charting s/w! Regards John

IanT(MoneyAM) - 29 Sep 2004 08:46 - 2557 of 7315

John,

We will take a look into this - Thanks Ian

IanT(MoneyAM) - 29 Sep 2004 08:48 - 2558 of 7315

John,

what duration chart are you looking at?

Ian

Dil - 29 Sep 2004 09:13 - 2559 of 7315

Any time frame in place for the bb / search facility revamp in place Ian ?

Cheers

TullettJ (MoneyAM) - 29 Sep 2004 09:16 - 2560 of 7315

Dil,

Please see Ian's post 2554.

J.

Dil - 29 Sep 2004 09:26 - 2561 of 7315

J , please see Dil's post 2558 ..... timeframe !

Cheers

IanT(MoneyAM) - 29 Sep 2004 09:27 - 2562 of 7315

Dil,

We cannot give you a timeframe at the moment, but as soon as JT is able to we will get him to post it here for you.

Thanks

Ian

Dil - 29 Sep 2004 09:32 - 2563 of 7315

So no idea then.

IanT(MoneyAM) - 29 Sep 2004 09:33 - 2564 of 7315

Dil,

I cannot give you a firm date at this time.

Ian

Dil - 29 Sep 2004 09:35 - 2565 of 7315

Cheers Ian , but I only want the search fixed not a night out with you :-)

Thanks

Dil

IanT(MoneyAM) - 29 Sep 2004 09:39 - 2566 of 7315

Dil,

:)

Kayak - 29 Sep 2004 10:00 - 2567 of 7315

and there I was thinking you were after a high quality piece of fruit, Dil!

BTW never got your clever idea Dil.

Dil - 29 Sep 2004 10:04 - 2568 of 7315

Sorry Kayak forgot.

Will get back to you ..... not sure of timeframe yet though :-)

Maggot - 29 Sep 2004 10:10 - 2569 of 7315

Ian. Forward diary for Oct 13 shows SMIN as going ex-div. Here's the par from their final results, which appears to show Oct 20. It may have been changed, of course.

4) Dividends

A final dividend of 18.25p per share (2003 17.25p) has been recommended and, if
approved, will be paid on 19 November 2004 to holders of all ordinary shares
whose names are registered at close of business on 22 October 2004.

johngtudor - 29 Sep 2004 10:57 - 2570 of 7315

Ian,

Re: ASC

I am not sure whether or not u r waiting for my response as I have already given u all the detials earlier on this BB. Nevertheless, for the sake of completeness....choose say a 3 month timeframe and try to plot a Candle or Bar chart! The thing is with candles or Bars, is that it plots all key facts, Open, High, Low and Close. I think u use ComStock as a data supplier and they are professional enough to run data exception s/w that should highlight data errors outside a set tolerance and then check out the errors on a daily basis. Well in the case of ASC it does not seem to have taken place for some reason, because an 18 spike on a penny share must glow RED on someones screen! Anyways whatever u can do to sort this out would be a great relif as I have had to sign up with another information supplier to set my position on this stock. I hope this is helpful to u. Rgds, John

IanT(MoneyAM) - 29 Sep 2004 11:02 - 2571 of 7315

John,

Thank you for this - I will speak to JT when he comes back into the office in a little while and I will also contact our supplier to see if there is anything they can do.

I will get back to you in due course,

Regards

Ian

IanT(MoneyAM) - 29 Sep 2004 11:31 - 2572 of 7315

John,

If you take a look at this chart now the spike has been removed - there are still a few issues with the chart, but it should plot more sensibly than before for you.

Ian

johngtudor - 29 Sep 2004 11:47 - 2573 of 7315

Ian,

Thank you...most helpful. John
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