andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
BrianTrayda
- 30 Sep 2004 10:08
- 2601 of 7315
Spook: Debug: that's the odd thing. It's off, and the screenshot is not the normal "sript error, do you want to debug?" message. Screenshot is something I only see in the Terminal session. It's not the same as the standard IE script debug error form which I can see on general webpages (the world, not you) when I switch "debug messages" back on.
BrianTrayda
- 30 Sep 2004 10:12
- 2602 of 7315
They are all MAM terminal items in 1 Terminal session (on 1 screen), and another 2 screens (vertical) have a large Terminal session that has a link to my Pivot table in 1 Pane (that's never shown the problem and it's static and never refreshed). I almost always load other website pages into a seperate standard IE window.
johngtudor
- 30 Sep 2004 10:33
- 2604 of 7315
Re BPRG:
I wonder if someone in the data team could please clean up the candles chart on BPRG. There a couple of nasty looking spikes getting through. Thanks John
BrianTrayda
- 30 Sep 2004 10:50
- 2605 of 7315
Spook: If it's any help it's View 1618 and 1802
johngtudor
- 30 Sep 2004 13:14
- 2607 of 7315
Thanks TulletJ. Appreciate your help. John
BrianTrayda
- 01 Oct 2004 12:32
- 2608 of 7315
Spooky: Think I can shed some light on the Terminal logon problem.
Try this one first - outside of Terminal and using normal IE.
Create 2 shortcuts on your desktop. One to the News and the other to Traders Room (both need logons).
Start first - it brings up logon page. Do not logon.
Start second - ditto.
On first click logon, and now click logon on second.
Result is that original requested pages swap over.
Now apply that concept to Terminal. 2 Terminals started and, for whatever reason, the connection to the MAM Terminal server(s) goes really slow (which is does) and some of the Pane's lose their connection. They automatically try to re-connect but in the process swap over as per the above example. They are then "talking" to the wrong thing and get the Access Denied.
This is exactly what I saw, and even to the extend that the Pane content swapped over.
Refreshing the Pane manually (with Pane button) re-syncs everything.
Kayak
- 01 Oct 2004 13:07
- 2610 of 7315
Just trying to log out. It won't let me. Still logged in.
Kayak
- 01 Oct 2004 13:10
- 2612 of 7315
Oi BT, that was my bug! See post 2404 above.
Kayak
- 01 Oct 2004 13:11
- 2613 of 7315
lol Jon. Still can't log out though.
Kayak
- 01 Oct 2004 14:17
- 2615 of 7315
That sounds like the last time I tried to log out. Just tried again and still logged in.
PeterG
- 01 Oct 2004 14:24
- 2616 of 7315
Did you ever get around to fixing the candle and bar charts? A 1-month chart of AV. looks very strange...
Kayak
- 01 Oct 2004 16:14
- 2617 of 7315
IanT(MoneyAM)
- 04 Oct 2004 07:59
- 2618 of 7315
PeterG,
We will take a look into this and get back to you.
Ian