andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
IanT(MoneyAM)
- 11 Oct 2004 07:27
- 2671 of 7315
SC/Dell.
Thanks for your comments - will discuss with JT and let you know.
Ian
IanT(MoneyAM)
- 11 Oct 2004 08:24
- 2672 of 7315
dell,
We are going to take a look into this closing price issue and see if we can replicate these problems and then work on a fix for them - please bear with whilst we do this and I will report back as soon as possible,
Ian
Priscilla
- 11 Oct 2004 10:58
- 2673 of 7315
Ian: I've still got problems with AM charts. Example: DYS
One year chart comes up OK
6 month chart doesn't come up, just the little box with a red cross in it
3 month is the same as 6 month
Intraday is OK
Has anybody else found similar examples? Or is it just me?
IanT(MoneyAM)
- 11 Oct 2004 11:16
- 2674 of 7315
Priscilla,
I will pass this onto JT,
Thanks
Ian
PW Carnell
- 12 Oct 2004 15:37
- 2675 of 7315
Cant access level2
IanT(MoneyAM)
- 12 Oct 2004 15:40
- 2676 of 7315
PW - We are having an intermittent problem at the moment which we are working to resolve.
Ian
IanT(MoneyAM)
- 12 Oct 2004 15:43
- 2677 of 7315
PW - All should be fine now - can you close your level 2 window and re open and try again?
Ian
PW Carnell
- 12 Oct 2004 15:46
- 2678 of 7315
Done Ian still getting a grey screen
IanT(MoneyAM)
- 12 Oct 2004 15:46
- 2679 of 7315
PW - Can you try a refresh on that screen CTRL F5.
If this doesn't work, please close all browsers and try again,
Ian
PW Carnell
- 12 Oct 2004 15:48
- 2680 of 7315
Seems to be fixed Ian many thanks
STORMCALLER
- 12 Oct 2004 19:15
- 2681 of 7315
Ian,
Any feedback re post 2649 (EEN)
Also, AIE has a big spike @ 12:29, wrongly entered trade price?
12/10/04 12:43 52.15 500 O 52.0 53.0 Sell 358,569 40,685 250,000
12/10/04 12:29 52500.0 677,830 O 52.0 53.0 Buy 1,036,399 41,515 250,000
12/10/04 10:58 52.75 250,000 M 52.0 53.5 ? 0 40,185 500,000
SC
IanT(MoneyAM)
- 13 Oct 2004 07:26
- 2682 of 7315
SC,
I will get JT on the case.
Ian
BrianTrayda
- 13 Oct 2004 08:09
- 2683 of 7315
Terminal login problem still there and just got this subsequent error in an L2 pane:
500 Servlet Exception
java.lang.NumberFormatException: null
at java.lang.Integer.parseInt(Integer.java:436)
at java.lang.Integer.valueOf(Integer.java:574)
at com.deltastream.terminal.struts.TerminalAction.perform(TerminalAction.java:405)
at com.deltastream.access.ActionWithLoginCheck.perform(ActionWithLoginCheck.java:73)
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1787)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1586)
at org.apache.struts.action.SecureActionServlet.process(SecureActionServlet.java:97)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:315)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:346)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:274)
at com.caucho.server.TcpConnection.run(TcpConnection.java:139)
at java.lang.Thread.run(Thread.java:534)
--------------------------------------------------------------------------------
Resin 2.1.11 (built Mon Sep 8 09:36:19 PDT 2003)
IanT(MoneyAM)
- 13 Oct 2004 08:13
- 2684 of 7315
BT,
JT taking a look
Ian
BrianTrayda
- 13 Oct 2004 08:20
- 2686 of 7315
Many thanks Spook. Understood.
johngtudor
- 13 Oct 2004 08:44
- 2687 of 7315
PET: Nasty 'Open' spike showing up on the candlestick chart for this stock, (last Monday). Grateful someone takes a look and cleans it up. Thanks. John
maddoctor
- 13 Oct 2004 08:57
- 2688 of 7315
when going from N on stockwatch to news , I get the headline and when pressing headline to get actual news , I am getting "gateway timeout" so cannot see details?
specifically pci this morning
IanT(MoneyAM)
- 13 Oct 2004 08:59
- 2689 of 7315
maddoctor,
I will see if I can replicate the problem and come back to you.
Regards
Ian
IanT(MoneyAM)
- 13 Oct 2004 09:02
- 2690 of 7315
maddoctor,
I cannot replicate this but, we think it may be affecting a small number of users and may be being caused by a problem at our suppliers - JT has contacted them to take a look into this.
Ian